- Achieved one successful re-accreditation.- Ensure the compliance of Joint Commission International standards related to Quality & patient safety.- Conduct projects in collaboration in Johns Hopkins International- Review and develop hospital policies and procedures- Audit implementation of hospital policies- Monitor leadership and hospital-wide indicators- Develop hospital wide and departmental dashboards- Develop leadership quarterly report- Conduct Quality Rounds and leadership rounds throughout all hospital units and departments- Identify validation methods for new indicators- Assess and audit performance improvement plans- Organize departmental and unit meetings to discuss new areas for improvement- Secretary of Quality Committee and Patient Safety Committee- Conduct a study on culture of safety on the hospital level, analyze results and present results and suggestedrecommendations to the hospital management- Conduct staff training (physicians, nursing and administrative staff)- Carry out investigations on reported incidents- Take patient complaints, conduct investigations and indicate corresponding actions when applicable- Conduct and follow up on root-cause analysis (RCA) for possible sentinel events and non-compliance incidents- Conduct Failure Mode Effect Analysis (FMEA) projects

- Manage phase III R&D clinical trial on Colorectal Cancer and phase IV clinical trial on Hypertension- Perform two phase IV clinical trials on Diabetes Type II- Ensure timely reporting of Adverse Events- Train physicians and third parties on pharmacovigilence importance and information required to report an event- Maintain good contact and relationship with physicians- Calculate study Budget- Study design of a phase IV clinical trial- Medication management, ensure proper shipment of medication and storage condition for phase III study- Post study Data management- Data analysis of study results- Write and revise Clinical Study Reports- Revision of manuscripts before publication- Author of “Identifying predictors of blood pressure control in the Lebanese population”

Prepared literature reviewsAided the professor with their research workManaged professor's class material (lectures, papers and class related information)Searched for grants and funding for projectsDid transcriptions

Carried out a survey study on immunizations and district doctorsAttended workshops for piloting Canadian Accreditation on primary health care centers in LebanonVisited field sites to examine and monitor some primary health care centers in north Lebanon

Surveyed health institutions such as hospitals, laboratories and doctor's clinics.

Did observational data collection on doctors and nurses' hygiene throughout the hospital