Developed strong communication and presentation skills by teaching and providing service for large and diverse groups of people on a daily basis. Increased missionary effectiveness by providing training in individual communication, problem solving, goal setting, and time management. Served as interpreter/translator between Portuguese, English, and Spanish.

Delivered prompt, accurate and excellent customer service. Educated customers on the variety of loan products and available credit options. Established new customer accounts including checking, savings, lines of credit and loans. Trained employees on cash drawer operation. Actively involved in recruiting and oversaw training of new branch employees.