Sarkis Merjanian

Sarkis Merjanian Email and Phone Number

Senior Consulting Manager @ Eventus Solutions Group
englewood, colorado, united states

Sarkis Merjanian's Contact Information

Sarkis Merjanian personal email

Sarkis Merjanian Current Company

eventusg.com

Eventus Solutions Group

Senior Consulting Manager
englewood, colorado, united states
Website:
eventusg.com
Employees:
105
Industry:
Management Consulting
Over 24 years in IT support, with a demonstrated ability to bridge the human factor with technology. This ability has propelled my career to greater responsibility both nationally and globally. Proven results in getting the job done from building global support call centers to national product and process improvement projects. Known for being passionate about customer service and building world-class support organizations. Adept and experienced at working with all levels of leadership globally with proven track record for leading national and global teams to success. Specialties: Off Shoring BPO National Call Center Optimization National Phone Menu Development National and Regional Organizational Restructure National Organization Development Project Cost Analysis and ROI

Sarkis Merjanian Work Experience

  • eventusg.com
    Manager Of Resource And Technology Management
    Deloitte Jun 06 - Jul 07 · 1 yr 1 mo
    New York, New York, United States
    Managed team that provided forecasting, schedule adherence and resource balancing services. Team was responsible for developing and monitoring performance metrics.
  • eventusg.com
    Service Management
    Deloitte 2007 - Sep 12 · 5 yrs 8 mos
    New York, New York, United States
    Lead Process Excellence and Six Sigma projects in incident reduction, call deflection and operational cost reduction while improving customer service nationally. Managed CA Service Desk user administration for enterprise level product of US offices.
  • eventusg.com
    Manager Of Technology Call Center And Deputy Regional Technology Director For India
    Deloitte Jan 06 - Jun 06 · 5 mos
    New York, New York, United States
    Built and deployed national technology call center serving 45,000 customers and receiving 400,000 calls annually. Part of three-person team to conceptualize, design and implement plan for national technical support call center to support globalization of call center support.
  • eventusg.com
    Project Manager, Security, Quality Assurance And Call Center
    Deloitte 1998 - 2005 · 7 yrs
    New York, New York, United States
    Managed Accounts Management and Security team responsible for user administration for Pacific Southwest. Built and managed regional support call center. Responsible for regional and national improvement projects.
  • eventusg.com
    Senior Consulting Manager
    Eventus Solutions Group Oct 20 - Present · 4 yrs 2 mos
    Englewood, Colorado, United States
  • eventusg.com
    Management Consultant Senior Manager
    Accenture Dec 16 - Aug 20 · 3 yrs 8 mos
    Dublin, Dublin, Ireland
  • eventusg.com
    Management Consulting Manager
    Accenture Aug 12 - Nov 16 · 4 yrs 3 mos
    Dublin, Dublin, Ireland
    Assist clients achieve high perfomance in their service delivery.

Sarkis Merjanian Education

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Frequently Asked Questions about Sarkis Merjanian

What company does Sarkis Merjanian work for?

Sarkis Merjanian works for Eventus Solutions Group

What is Sarkis Merjanian's role in his workplace?

Sarkis Merjanian's role in his workplace is Senior Consulting Manager.

Which industry does Sarkis Merjanian work in currently?

Sarkis Merjanian works in the industry Management Consulting.

What is Sarkis Merjanian's email address?

Sarkis Merjanian's email address is smerjanian@deloitte.com

What is Sarkis Merjanian's direct phone number?

Sarkis Merjanian's direct phone number is +18054046189

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Sarkis Merjanian attended California State University, Long Beach.

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