Sarah Winning Email & Phone Number

Leicester, United Kingdom

Derby

Responsible for up to 14 Team Leaders - Sky Sale's Account Day to Day running of operational groups both In-Bound and Out-Bound Sales Resource and Planning to meet client expectations Implementing coaching strategy Effective PDP management for senior Team Leader progression Driving Performance against a wide range of KPI’s through In-Bound and Out-Bound channels Data Management Management of client relationships across Out-bound sales Absence management and retention strategy Building relationship with internal and external stakeholders Supporting change of campaigns Implementation of Customer Satisfaction against key metrics Analysing customer behaviour Communication techniques Planning and implementation of Employee Engagement Strategy Performance Management Ambassador for best practice