As an Inside Property Adjuster, I remotely handle claims for Allstate customers involving small (under $15,000) losses. I make initial contact with customers after a loss, build rapport, establish loss facts, and investigate details of the loss to determine coverage. In order to best utilize our position, my office routinely takes advantage of Facetime with customers and mitigation vendors to ensure proper scope of damages are ascertained and accounted for. I issue payment and follow claims to… Show more As an Inside Property Adjuster, I remotely handle claims for Allstate customers involving small (under $15,000) losses. I make initial contact with customers after a loss, build rapport, establish loss facts, and investigate details of the loss to determine coverage. In order to best utilize our position, my office routinely takes advantage of Facetime with customers and mitigation vendors to ensure proper scope of damages are ascertained and accounted for. I issue payment and follow claims to completion to help bring our customers' lives back together after the unexpected happens. Show less

My responsibilities include managing the distribution of daily, weekly, and monthly reports to assist management in business understanding. I am also responsible for educating the specialists in our office in business condition, demand and capacity, and events that could alter or increase work flow/load. I provide a consulting role to the leaders in our site through analyzing trends that emerge from data using multiple platforms, and assist in keep our staffing at an appropriate level given our… Show more My responsibilities include managing the distribution of daily, weekly, and monthly reports to assist management in business understanding. I am also responsible for educating the specialists in our office in business condition, demand and capacity, and events that could alter or increase work flow/load. I provide a consulting role to the leaders in our site through analyzing trends that emerge from data using multiple platforms, and assist in keep our staffing at an appropriate level given our current business need. Show less