* Addressed and greeted customers when entering the store and presented customers with promotional circulars. * Demonstrated leadership capabilities and initiative when submitting customer returns, giving refunds and then determining which department each return belonged. * Led associate team in setting up promotional displays and holiday products in over 10 departments throughout the store. * Processed customer returns and distributed proper refund amounts. * Processed copy and print ordersAs sales consultant at Office Depot, I was responsible for building sales presentations and proposals for generating new customers.I also ran direct mail campaigns and relationship building activities for maintaining customer relationships. Show less

* Resolved customer complaints and communicated effectively to management customer issues resulting in a 30% increase in customer satisfaction. * Informed customers and potential customers about company products and services. * Researched and suggest alternative products when required. * Evaluated customer orders, opened, and closed accounts. * Trained approximately five new hires on store policy and procedures.As cashier at Kroger, I conducted first-level client and visitor interaction, providing general information through call or correspondence and scheduled appointments.I also deliver general office support including maintenance of shared resources like printer and shredder and procured office stationery. Show less