* R.A * Played a key role in working for Providian Bank in their first bucket collection process. * Dexterously handled the role of OJT coach and trained 7 batches during tenure of 3 months. * Supervised and monitored functions of a part time team for a period of 1 month. * Achievements: - * Due to quality performance, was given in charge of a team of part timers for one month and selected the OJT coach for three months. * Nominated twice for the H.I.P.P.O (highest identification of potential performer with the organization).

* Accountable for reporting the day to day functioning's to the General Manager. * Supervised and managed 36 staffs and was in charge of handling 3 restaurants. * Responsible for sales forecasting and food cost control. * Adept in dealing with customer satisfaction. Feedbacks were taken on a regular basis and changes implemented to improve customer satisfaction.

Was in charge and responsible for handling various sections. Was instrumental in working in banquets.