As the Managing Director for a prominent FedEx contractor, I have had the privilege of overseeing financial planning and operations for a dynamic team of over 70 employees across two states for the past 8 years. My role encompasses a broad spectrum of responsibilities, including:Strategic Financial Planning & Analysis: I lead the development and implementation of comprehensive financial strategies that drive operational efficiency and profitability. My focus on meticulous budgeting and forecasting ensures sustained growth and stability.Leadership & Team Development: With a commitment to fostering a collaborative and high-performance culture, I mentor and manage a diverse team. My leadership is rooted in transparency, continuous improvement, and empowering employees to achieve their full potential.Operational Excellence: I am dedicated to optimizing logistics and operational processes to meet and exceed service standards. By leveraging data-driven decision-making, I streamline operations to enhance delivery performance and customer satisfaction.Compliance & Safety: Ensuring compliance with industry regulations and maintaining the highest safety standards is paramount. I implement rigorous safety protocols and conduct regular training to uphold a safe and compliant work environment.Customer Relations & Service Quality: Building strong relationships with clients and stakeholders is central to my role. I prioritize delivering exceptional service and resolving issues promptly to maintain trust and satisfaction.My passion for logistics and dedication to excellence drives my commitment to advancing our operational capabilities and delivering unparalleled service. Let’s connect to explore opportunities for collaboration and innovation in the logistics industry.

Oversee and is responsible for day to day operations of FedEx package delivery service. Strong daily presence at terminal to ensure all production, financial and quality expectations are met; as well as build and maintain strong, positive working relationships with all FedEx employees.Responsible for daily planning to ensure all pickup and delivery (P&D) routes are properly staffed, productive, profitable and operating compliant to all laws, DOT requirements and FedEx contract requirements.Responsible for the training of drivers to ensure proper methods, safety, and compliance with all company policies and regulations.Responsible for creating a culture of safety, ensuring each driver is safety certified, compliant with all safety training and attends safety huddles and meetings.Responsible for HR functions related to interviewing/hiring drivers and ensuring pre employment tasks are completed in a timely manner.Responsible for developing and executing contingency plans(i.e. increased volumes, driver absenteeism, weather, late dispatch, troubleshoot fleet, and equipment issues). Responsible for building a successful team through proper communication, coaching, and retention.Responsible for P&D-related issues, as well as FedEx related issue; including but not limited to: ISP/station communications, addressing route optimization (DRO) issues/changes, tracking missing packages, handling customer complaints etc.