Rod Spencer

Rod Spencer Email and Phone Number

Systems Analyst At Horizon Software International, Llc. @ Horizon Software

Rod Spencer's Contact Details

Rod Spencer personal email

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Rod Spencer phone numbers

Rod Spencer's Current Company Details

Horizon Software

Systems Analyst At Horizon Software International, Llc.

Rod Spencer Work Experience Details

  • Systems Analyst
    Horizon Software Apr 2009 - Present
    Duties: Perform POS software installations of Horizon's OneSource and FastLane food service software in schools and Dept of Defense facilities nationwide. Troubleshoot software issues using SQL database queries and other proven troubleshooting techniques. Perform server migrations and system upgrades remotely and onsite. Coordinate and facilitate new hardware rollouts.
  • Systems Engineer
    Radiant Technologies Nov 2008 - Mar 2009
    Duties: Support proprietary software based on SQL and provide remote helpdesk support. Support and resolve operating system issues related to design, functionality, operability and connectivity. Identify and correct data discrepancies and errors in SQL database. Identify and correct issues associated with back-office servers, routers, and other network components. Resolve daily Vantive trouble tickets associated with POS installations, server rebuilds, database errors, and network outages.
  • Network Analyst / Lab Technician
    The Home Depot Apr 2008 - Nov 2008
    Duties: Install, configure and maintain any current or new optional store server hardware as requested by the QA department. Setup and configure VLANs for multiple environments within the QA Labs. Setup, provision, and maintain all wired and wireless store clients requested by Developments, QA, and Support teams. Troubleshoot store client defects as reported in HP Quality Center. Build and maintain provisioning servers with the latest CCM and Matrix 42 software packages and menu changes as outlined by the client Environment team and customer demand.
  • Systems Administrator
    Sprint Jul 2001 - Mar 2008
    Provide IT Support for over 2000 Sprint employees. Setup, monitor and manage Active Directory and Exchange user accounts. Provide day-to-day network administration. Resolve daily voice and data trouble tickets received through HP Service Desk ticketing system. Plan and facilitate projects involving new system rollouts, IMACS, hardware/software upgrades, and network security updates. Administer and monitor LAN configuration and manage the physical layer components across multiple operating systems. Perform Windows Server installations and maintenance. Setup network printers and print server queues. Perform backups, and oversee security authorizations. Provide local and remote hardware/software, blackberry, and telecom support for various departments including Billing, Marketing, Customer Solutions, Wireless, and Sprint PCS Retail. Performed Software packaging and pushes using SMS tools. *Recipient of the Sprint Values Excellence Award for successfully leading IT merger projects.
  • Systems Administrator
    Dynasis Integrated Systems Mar 2001 - Jul 2001
    Performed network monitoring and troubleshooting. Migrated network and workstation operating systems. Performed tape backups and server restores. Responsibities also included Desktop and Server imaging, network printer installs, and support for Microsoft Office Suite (Excel, Word, and Outlook). I also provided support for clients using Novel GroupWise as email client software.*At Dynasis Integrated Systems, I established a procedure for remotely monitoring the health of multiple networks from one central location and reporting any findings to the client on a weekly basis. "Digital Veins"
  • Systems Engineer
    Urban Media Communications Jun 2000 - Mar 2001
    Monitored and troubleshot hardware and software problems and provided end user support for all LAN and VPN based applications. Configured and troubleshot Windows NT and Windows 2000 workstations and servers, created user accounts, and maintained security levels for over 1800 users in an NT/2000 environment. Performed server backups and setup email accounts on an MS Exchange Server. I also setup new PBX and Audix accounts and created and updated operating system images using Norton Ghost software. *Responsible for a successful Windows 2000 server /workstation migration and relocation of over 1000 users in the southeast region.
  • Operations Specialist
    Us Navy Jun 1991 - Jun 1994
    Operated radar navigation and cryptology equipment to track ships and aircraft at sea. Maintained a database of service members, filed official documents, and attained a rank of E4 with a top-secret security clearance.

Rod Spencer Education Details

  • Devry University
    Computer Information Systems

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Frequently Asked Questions about Rod Spencer

What company does Rod Spencer work for?

Rod Spencer works for Horizon Software

What is Rod Spencer's role in his/her workplace?

Rod Spencer's role in his/her workplace is Systems Analyst At Horizon Software International, Llc..

What is Rod Spencer's email address?

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What schools did Rod Spencer attend?

Rod Spencer attended Devry University .