* Responsible for all appointment scheduling * verified insurance eligibility * filed insurance and expedited corrections as needed * accounts receivable collection and payment posting * troubleshooting and resolution of billing issues/problems * excelled in patient care and assistance to the doctor.

Named Super-User for the Lawson/Infor hospital wide implementation project. Promoted from HR Specialist to Compensation Specialist September 2012 as the responsibilites of the job grew and my knowledge of HR/Compensation grew. My contributions on the IS side were also taken into consideration. Verified and entered demographic and job/salary related information for all new employees. Reviewed salary increases, department and job code/position changes and changes in hours/FTE or FLSA status. Responsible for reporting to SSA and state agencies. Utilized as a resource for employees by explaining hospital policies and practices in a courteous and helpful manner. Resolve employee questions and concerns.

* Coordinate interview appointments and create itineraries for potential physician candidates, including arranging for hotel accommodations and ground transportation * responsible for escorting candidates from interview to interview for 1-2 days' of appointments * coordinate lunches and dinners as well as community tours for them with local realtors during their stay * create, submit and gather candidate evaluation forms, which are completed by each interviewer at the conclusion of each physician visit, for submission to the appropriate section chief.

Lead Anaylst responsible for supporting Human Resources as well as writing custom LPL code and Configuration Console within the Talent management System. Coordinate and deploy processes and procedures for HR, HRIS, and end users. Also responsible for ongoing HR and end user training of the Infor TM system. Key anaylst for hospital wide implementation of Lawson/Infor Software for Human Resources/Payroll (LTM and S3) - went live 10/1/2013. Support all HR systems as well as managers and other high level end users. Serve as liaison between Information Systems and user departments to determine how best to support them through the effective use of technology. Design, implement, upgrade and maintain software systems. Facilitate process improvements. Coordinate custom programming, change management, and system optimization. Responsible for all Infor talent management regression and implementation testing. September 2014 named the lead anaylst in converting, implementing and ongoing support of OHM (Occupational Health Management) system. Planned go-live date of January 1, 2014.

* Responsible for obtaining and accurately entering demographic and financial information * identified the order of all insurance payers * scheduled appointments * explained and obtained appropriate signatures on admission and financial forms * verified insurance eligibility * charge order entry processing * up-front collections * reviewed the financial needs of the patient/families and referred them to a financial counselor as necessary * performed routine clerical duties * assisted with other departmental tasks as needed. Contributed to office efficiency and productivity by serving as a member of several quality improvement committees including the Oasis Physical Environment Team * designed and implemented a color-coded file system for the clinics to utilize in checking in and seeing patients * designed and implemented bilingual signage for use in the clinics * was trained and designated a Scheduling and Registration "Super User" * assisted in training Admissions staff during Cerner transition * demonstrated strong leadership skills.

Translating functional and/or technical designs into development and configuration of the system. Establish, execute and monitor implementation plan within Lawson/Infor suite or technology: Develop functional/technical solution & configuration that matches client requirements and design specifications. Functional and/or technical configuration and development support project objectives. Consistent execution of process. Positive client satisfaction due to functional and technical configuration and development. Meeting project objectives.

Provide support for EpicCare Ambulatory and Phoenix application. Research and write technical design specs, flowcharts, and test scripts. Customize delivered functionality of the system to better serve the end user. Provide end user training and documentation. Will achieve Epic certification by December 2015. Have a current implementation, go live date of February 2016 for the Phoenix application.