Training in validation of sensitive documents.• Analysis and validation of sensitive identification documents e.g. birth certificates, passports, Permanent Resident Card, Visa and Social Security.• Create, update and enter information into databases.• Interpretation and application of government laws to provide government issued identifications.• Provided customer support and orientation of department policies.• Set up and manage paper and electronic filing systems, record information, update paper work, maintainingattendance records and personal information records.• Completed forms in accordance with department procedures.• Reviewed staff forms for correct spelling and grammar, ensured that company format policies are followedand recommend revisions.• Operated new office technologies as they are developed and implemented. • Supervise and provide training to other clerical staff and new staff members.• Train and assist staff with computer usage.