Robert Collier

Robert Collier Email and Phone Number

It Director, Business Systems @ MV Transportation

Robert Collier's Contact Details

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Robert Collier's Current Company Details

Mv Transportation

It Director, Business Systems

Robert Collier Work Experience Details

  • It Director
    Mv Transportation Sep 2023 - Present
    Dallas, Texas, Us
  • Senior Director
    Ntt Data Jan 2020 - Aug 2023
    Tokyo, Jp
    • Led a team of 11 managers and 233 leveraged and dedicated globally dispersed team members delivering end to end network services as contracted by NTT Data Services and our customers• Responsible for delivery of leveraged and dedicated 24 x 7 network operations services (Tier 1 through Tier 3) supporting multi-vendor MPLS, SD-WAN, wireless, direct Internet access technologies, load balancer engineering, DNS, DHCP, IPAM services• Developed and improved ticket handling efficiency by 13% year over year using automation and continuous service improvement initiatives• Utilized ITIL best practices to maintain Standard Operating Procedures (SOP) to streamline operations procedures
  • Director, Network Service Delivery At At&T Global Business
    At&T Dec 2017 - Jan 2020
    • Led a delivery team of 4 managers and 153 engineers providing network engineering solutions and services• Responsible for design, implementation and maintenance of end to end network solutions for 186 customers in travel and transportation, consumer products and retail and energy producers’ industries• Managed capital and maintenance budgets, directly involved in identifying infrastructure needs, developing solutions, working with suppliers, vendors to develop capital budgets yearly of $14 million, partnering with corporate purchasing organizations to ensure infrastructure and services are delivered as contracted
  • Director, Network Service Delivery
    Hp Enterprise Services Aug 2013 - Dec 2017
    • Managing director of a team of 70 global engineers including 3 network delivery managers• Teams are responsible for delivering data center network design, global corporate office network solutions including converged VOIP services to over 600 locations; approximately 5000 network devices supported globally based on Cisco - routers, switches and firewalls, HPN switches and F5 GTM /LTM products • Lead technical engineering design reviews with engineering teams, account team and client representatives to ensure network solutions and delivery are meeting requirements set forth in client statement of work agreements
  • Account Delivery Manager
    Hp Enterprise Services Jul 2007 - Aug 2013
    • Network services leader responsible for service delivery to Sabre Holdings supported out of the Tulsa Service Management Center Facility.• Function as advocate for the client interfacing directly with vendors contracted to provide business critical services to the client.• Interface directly with internal HP delivery organizations to ensure issues are escalated and resolved in a timely manner.Supported global network service delivery to United Airlines for two years.
  • Technical Delivery Organization Manager
    Hp Enterprise Services Jul 2001 - Jul 2007
    Managed a team of technical subject matter experts, data network engineers, asset management specialist, service request specialist and administrative assistants delivering network services to Altria, American Airlines, US Airways and United Airlines.
  • Network Engineering Manager
    Sabre Holdings Jun 2000 - Jul 2001
    Southlake, Texas, Us
    Managed a team of 10 network engineers delivering network solutions and services to Sabre clients
  • Principal Consulant
    Sabre Holdings Jun 1996 - Jun 2000
    Southlake, Texas, Us
    Primary Wide Area Network engineer designing, deploying SITA and AT&T 500 node Frame-relay network to support migration of US Airways legacy point to point network to Sabre managed network solution
  • Senior Consultant
    Sabre Holdings Dec 1995 - Jun 1996
    Southlake, Texas, Us
    Responsible for end to end Wide Area Network engineering, worked with telecom service providers to provision, implement and maintain frame-relay, point to point, dial up services for internal business units and customers
  • Operations Situation Manager
    Bnsf Railway Oct 1993 - Jun 1996
    Fort Worth, Texas, Us
    On shift duty manager responsible for leading enterprise IT operations center - service desk technicians, mainframe and mid-range compute support and network operations

Robert Collier Education Details

  • Jackson State University
    Computer Science

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What company does Robert Collier work for?

Robert Collier works for Mv Transportation

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What schools did Robert Collier attend?

Robert Collier attended Jackson State University .

What is Robert Collier's role in his/her workplace?

Robert Collier has skills like Service Delivery, Data Center, It Service Management, It Outsourcing, It Operations, It Management, Vendor Management, Service Management, Management, Crm, Incident Management, Networking, Outsourcing, Disaster Recovery, Wan, Integration, Voip, Network Design, Switches, Cisco Technologies, Servers, Governance, Storage, Active Directory, Firewalls, Technical Support, Business Analysis, Virtualization, Network Engineering, Hp Products, and Wide Area Network.

Who are the industry peers of Robert Collier at other companies?

Robert Collier's peers at other companies are Sekar Thiagarajan, Sue Walker, Shawn Faghihifar, Pmp, Roberto Dominguez, Stephanie Doughty, and Jesus Cervantes. and Clayton Moore. Robert Collier's peers at other companies are Sekar Thiagarajan, Sue Walker, Shawn Faghihifar, Pmp, Roberto Dominguez, Stephanie Doughty, and Jesus Cervantes. and Clayton Moore.