Rich Gagliano

Rich Gagliano Email and Phone Number

Vice President Partner And Channel Support @ Adp
roseland, new jersey, united states

Rich Gagliano's Contact Details

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Rich Gagliano's Current Company Details

adp.com

Adp

Vice President Partner And Channel Support
roseland, new jersey, united states
Website:
adp.com
Employees:
67351
Industry:
Human Resources
Experienced Vice President of Field Operations/Business Development and Channel Channel Support with an extensive history of leading large organizations in the Human Capital Management industry. Business Development professional professional skilled in SaaS organizations, Lean Process Improvement, Service and Implementation leadership and Field Operations.25 years of continuous advancement in many diverse roles. Effective motivator skilled at creating collaborative atmospheres enabling cross functional teams to achieve strategic initiatives. Visionary and innovative thinker. Proven track record in improving efficiencies, reducing costs, and increasing revenues. Possesses a passion for improving customer experience and satisfaction.

Rich Gagliano Work Experience

  • adp.com
    Senior Director Of New Business
    Adp Oct 04 - Feb 11 · 6 yrs 4 mos
    Roseland, New Jersey, United States
    * Leadership responsibilities within position have run the full gamut within New Business team from Underwriting to Document Review. Ultimate responsibility included leading the Implementation Managers for Major Accounts. Responsibilities and achievements include; * Implemented procedural efficiencies to accelerate speed-to-start reduction of over 30% * Improved Client Satisfaction Implementation scores to historic highs * Architect and rollout New Business Policy Guide for New Business/Sales * Achieved division record for Sales No-Start percentage * Off-shoring Conversion operations to Hyderabad, India Show less
  • adp.com
    Director Of Product Planning
    Adp Oct 03 - Oct 04 · 1 yr
    Roseland, New Jersey, United States
    * Responsible for the facilitation of Retirement Services product rollouts. Coordination amongst all divisions and campuses to achieve project deliverables. Presentation to Senior Staff as to desired results/expectations for initiatives. Focus included; * Common platform reengineering to link service centers onto one database. * Development of IRA rollover product. * Build-out of unbundled TPA product * Migration of Recordkeeping System from OmniPlan to OmniPlus
  • adp.com
    401 Operations Director
    Adp Mar 99 - Oct 03 · 4 yrs 7 mos
    Roseland, New Jersey, United States
    Responsible for the daily operation and upkeep of all client and participant level recordkeeping, form processing, document imaging, and plan disposition changes for the entire ADP small-market base of 14,500 plans. Maintain operational standards of 99% efficiency with P/L less than .01% of transactions processed. Facilitation and upkeep of all client and participant level deliverables excluding Marketing and Compliance reporting.
  • adp.com
    Vice President Process Management And Migrations
    Adp Feb 11 - Jun 15 · 4 yrs 4 mos
    Roseland, New Jersey, United States
    * Responsible for leading a staff of 70+ to upsell and implement ADP’s most current strategic products. * Key driver in leading CMS team to exceed target plans for v2 upgrades. 159% of plan FY14 * Effectively managing team to sunset ETime 1000 and HR Perspective products * Leading strategic effort to migrate multi-mod clients to most current ADP offering WFN7
  • adp.com
    Vice President Client Migrations
    Adp Jun 16 - Mar 18 · 1 yr 9 mos
    Roseland, New Jersey, United States
    Vice President responsible for software upgrades of Major Accounts Division client base. Directly leading a team of 85~ with dotted line responsibility for additional 65~. Responsible for designing and deploying overall migration strategy, program management, financial management, and staffing. Develop and implement strategic throughput and process while ensuring high retention and client satisfaction.
  • adp.com
    Vice President Partner And Channel Support
    Adp Dec 18 - Present · 6 yrs 3 mos
    Roseland, New Jersey, United States
    Leader of specialized service and support teams supporting key 3rd party Partners. Teams are aligned to leading MAS partners for Private Equity, CPA's, Benefit Brokers and Value Added Resellers.
  • adp.com
    Vice President Business Development And Operations
    Adp Mar 18 - Dec 18 · 9 mos
    Roseland, New Jersey, United States
    Aligned to help mold and execute Service and Implementation strategy for new business alliances. Work closely with outside partners to build and nurture relationships with an eye towards increased opportunity for sales potential. Ensure process and procedures are optimized and work across Division to ensure alignment and focus.
  • adp.com
    Vice President Of Field Support And Operations
    Adp Jun 15 - Jun 16 · 1 yr
    Roseland, New Jersey, United States
    * Lead support for key projects and initiatives within the Service and Implementation organization for ADP Major Accounts. Key Liaison directly with Senior Leadership Team to help foster strategic decisions and framework for implementation and rollout.Key Focus areas included; * Responsible for National Service alignment and readiness for Affordable Care Act product and process * Advisor for key Service and Implementation strategic decisions * Bridged gap between operational execution and Sales support structure * Departmental leader of Associate engagement action planning team * Oversaw team responsible for Division wide metric deliverables and rollout to field. Show less

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Frequently Asked Questions about Rich Gagliano

What company does Rich Gagliano work for?

Rich Gagliano works for Adp

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Rich Gagliano's role in his/her workplace is Vice President Partner And Channel Support.

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Rich Gagliano works in the industry Human Resources.

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Rich Gagliano attended Parsippany High School, and Seton Hall University .

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Rich Gagliano has skills like Leadership, Sales Process, Employee Benefits, Process Improvement, Saas, Account Management, Management, Sales Management, Benefits Administration, Business Process Improvement, Crm, Direct Sales, Human Resources, Sales Presentations, Adp Payroll, B2b, New Business Development, Peo, Salesforce.com, Training, Performance Management, Strategic Planning, Business Analysis, 401k, Business Development, Customer Service, Human Resources Information Systems, Lead Generation, Recruiting, Sales, Organizational Effectiveness, Defined Contribution, Project Management, Project Planning, Leadership Development, Employee Engagement, Human Capital Management, Operations Management, Operational Planning, Executive Support, Certified Payroll, Field Operations, Operational Strategy, Talent Management, Customer Retention, and Project Leadership.

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