Worked as a bridal sales consultant. Provided clients with professional consulting in formal wear. Completed daily office responsibilities in an efficient manner. Provided customer service to all clients and related contacts.

* Assistance in the preparation of events including coordinating with location managers and vendors. * Location set-up including design creation, installment, and tear down. * Event managed. Being on location during event to prevent problems as well as quickly solve issues that arise.

* Assist in planning and coordinating alumni affairs and activities. * Research for potential grantees, proofread, and edit grants. * Provide support to office in daily tasks and activities.

* Assist in inquiries regarding university's facilities, locations, functions, and admissions. * Operate switchboard and assist Cumberland University's office of admissions. * Provide support to prospective students, enrolled students, faculty, staff, and alumni.

* Led the most successful Spring Phonathon in the University's history. * Increased the dollar amount raised in Spring Phonathon by more than 90%. * Implemented a direct mail campaign that raised more than 3x's the $ amount yielded in previous years. * Created and implemented a strategic plan for direct mail, telemarketing, and special initiatives for annual gift fundraising with increases made in appeal success rates. * Planned and administered an overall annual giving program that included identification, cultivation, solicitation, & stewardship with increases both in number of donors and annual gifts. * Supervised Phonathon student callers including hiring, training, work allocation, and problem resolution.

* Supervised work study students and served as the staff leader of the Student Alumni Leadership Council. * Increased visibility of the Student Alumni Leadership Council. Applicants for council doubled and involvement in council members increased. * Managed the Sewanee Gateway (online networking community) for University alumni and parents including but not limited to webpage content, online event setup and registration, e-invites, and assisting all users with registration and troubleshooting. * Increased customer satisfaction and usage of above alumni services and event products (webpage, online event registration, and online community network). * Planned and conducted events related to alumni relations including Homecoming, reunions, alumni executive board meetings, Sewanee Club networking events, as well as composing and distributing alumni news using the online community and social media. * Assisted in continual event participation growth and satisfaction.

* Cultivate and personally solicit gifts of $1,000 and above from alumni, university friends, and corporate donors. * Contact current donors and identified prospective donors for personal appointments as a part of the cultivation/solicitation process including individuals and area corporate representatives. * Conduct 25-30 personal cultivation/solicitation visits per month for annual and corporate donations * Work with current donors to introduce new prospective donors to university’s mission/work. * Carefully record visit summaries and follow up plans in donor/donor prospect’s record in Colleague software * Participate as a member of Moves Management team for strategy on gift prospects. * Participate in strategy/planning for expanding new annual donors and renewing existing donors at the Trevecca Society level and above ($1K+). * Participate in planning for annual solicitation schedule for Annual Fund mailings and phonathons that includes projects for past donors, University friends, faculty/staff, and local businesses.