* Organized and submitted contracts, invoices, and expense reports * Researched and reserved travel arrangements * Updated staff and jobs pages for the Tripod site * Tracked department budgets

* Managed and routed high volume call intake from patients to schedule appointments, refill prescription, and process referrals. * Scheduled and managed patient appointments along with contacting insurance companies to ensure payment. * Oversaw and managed three clinicians schedules. * Interviewed, trained, and managed new receptionists as well as temporary front office help. * Designed and implemented the user experience and interface for the company website as well as the patient information handouts. * Ensured excellent patient experiences by managing expectations and communicating with patients on office policy. * Acted as point-of-contact with technical staff including contractors and outside vendors. * Ensured accuracy of data received electronically into the Filemaker Pro database and worked with vendors to rectify any errors.

Converted to an ADP Full-Time Employee.

* Educates new small business clients on use of the web-based payroll platform. Acts as main point of contact. Partners with Sales Associates and Internal Departments to deliver the best possible client experience. * Continually excels at meeting and exceeding corporate goals including survey response rates, adherence to HR and online utilization ; * Takes on additional special projects while maintaining workload ; * Consults with clients and audits accounts to ensure setup and payroll accuracy in multiple front and back end systems ; * Services clients, researches and resolves all issues, and ensures all features have started for a smooth on-boarding

* Manage the on boarding for new employees including paperwork processing, New Hire Orientation scheduling and implementation, background check and drug testing processing, and start date details. * Update the requirement database with any position changes, candidate submittal and interview requests, and importing candidate resumes and contact information. * Establish the process and formatting of candidate resumes for submittal to job requirements. * Coordinate interviews between candidates and clients. * Create offer letters, subcontractor agreements and work orders, and orientation paperwork. * Track Statements of Work (SOW) between the sales team and clients, ensure signatures are obtained, and process for branch forecasting and revenue.

* Managed the day-to-day duties of advertising partners which included tracking and forecasting traffic numbers, facilitating the design and implementation of new creative, and account optimization. * Researched potential partners for inclusion in the affiliate partnership. * Created a new content management system as well as populated the site with numerous articles.

Created specifications for the improvement of vendor reporting.- Managed and analyzed completed buyer surveys.- Reported impression and lead numbers and information to the sales team as well as vendors.- Compiled and Analysed partner data to see trends in supplier response rates and buyer satisfaction to support the sales team to help suppliers use their leads more effectively and result in a closed sale.- Managed the buyer surveying for information on vendor response rates and purchase information to assist in better account management for the sales team and use the feedback to assist in improving the buyer experience. Show less

* Entered collection donation information into the PastPro database ; * Performed inventory and organized collection

Provides Account Management and HR best practice guidance to TotalSource clients. Acts as Subject Matter Expert to assist clients with effective problem resolution, using judgment consistent with standards, practices, policies, procedures, regulation or government law.

We give companies of every size the tools to help their people thrive. From payroll, benefits and regulatory compliance to talent management and analytics, we help our clients succeed. As one of the world's largest and most experienced HR providers, ADP offers you recruit-to-retire services and solutions that help you build the team that will take you into the future. What we deliver isn't just a better HR system; it's a better workforce. ADP.com.