Worked on all aspects of public entities litigation as the sole paralegal on a team of two partners and four attorneys Reviewed medical records and drafted chronologies and medical billing summaries Management of scheduling experts for trial and deposition Drafted subpoenas, discovery, notices and motions Prepared documents and exhibits for trial Conducted legal research in preparation for trial

Graphic Designer for www.pielleather.com

Experience in federal and state courts. Worked on all aspects of insurance litigation for a large defense firm: Drafted and prepared documents for service; including, but not limited to: subpoenas, discovery, notices and motions Reviewed documents for various motions and pleadings Conducted legal research Reviewed and summarized medical records

Worked on all aspects of insurance defense litigation as the sole paralegal on a team of five attorneys at once Reviewed medical records and drafted chronologies and medical billing summaries Management of scheduling experts for trial and deposition Drafted subpoenas, discovery, notices and motions Drafted page-line summaries of depositions Drafted document review summaries Drafted discovery summaries Conducted legal research

Mentored disabled students and helped prepare them for upcoming exams. Helped disabled students take exams by reading out loud, typing their essays, filling out Scantrons and other support services.

* Assisted the chiropractor in the two criteria for a successful office: patient management and office management. * Actively involved with patient care, performing pre-consultations and consultations. * Aided with exam preparation, x-ray prep, film processing and report of findings. * Performed various office management tasks such as front desk telephone procedures, collecting money and billing insurance companies. * Marketed the practice through in-person contact with local companies. * Attended formal CA seminars and training.

* Worked on all aspects of real estate law from unlawful detainers to trial * Drafted all pleadings and motions in preparation for trial * Performed in depth legal research to support pleadings and motions for trial * Maintained all client files and re-organized the entire filing system * Organized computer filing for all cases * Corresponded and met with clients regarding their case * Went to court appearances with the attorneys * Filed documents with the Marin County Superior Court * Researched general real estate law and probate law

* Ability to identify and report any critical or reoccurring customer service issues to Supervisor. * Manage customer inquiries by providing product information and processing orders. * Ensure a superior customer experience that fully supports the Gap Inc. brand promises. * Possess exemplary customer service skills. * Ensure timely, one-call resolution with customers. * Utilize suggestive sales techniques to meet established targets * Demonstrate conflict resolution and interpersonal communication skills in order to help deescalate customer issues while remaining empathetic in tone and demeanor. * Utilize effective time management and prioritization skills in order to handle a high volume of calls in a fast-paced environment. * Comfortable working in a team focused environment. * Flexibility and adaptability to rapid change. * Initiate and maintain professional communication. * Maintain motivation, identifying personal strengths and opportunities and work with supervisor to develop career enhancing skills.

* Managed and supervised a staff of four employees at a time. * Planned floor layouts for the store based on the current holiday theme. * Provided customer service. * Opened and closed the store. * Counted out the registers and made the nightly deposit. * COMPUTER AND SYSTEM KNOWLEDGE * Windows 7, Windows XP, Windows Vista, Apple, , WordPerfect , MS Word, MS Excel, MS Powerpoint, MS Works, Access, Adobe Acrobat, LexisNexis.