An accomplished and results focused sales & retail operations professional who has developed and implemented strategies that enhance employee and consumer experience and improve business productivity & performance. A seasoned thinker with high-impact leadership skills, I am passionate about delivering high performance team leadership and development, strengthening workforces to meet changing consumer & operational demands and identifying and driving growth opportunities within complex, consumer-facing, service delivery environments. Having contributed to the growth of iconic national and global wholesale and retail brands, I possess an in-depth understanding of Retail Operations and its inter-relationship with all business functions, particularly as they intersect with consumer experience. A strong commercial and financial manager I come equipped with a record of success of delivering financial KPI’s, concurrently increasing revenue and contribution and ensuring product distribution and consumer satisfaction in global multi-site operations.