Working at THEBlvd I oversaw the daily operation, ensuring that all standards were meet. A few of my duties but not all were Staff scheduling, Handling of guest requests, troubleshooting, & complaints. Ensuring I Know all In-House and VIP guests. Conducts daily roll call shift meetings, Complete and compile Maintenance & Housekeeping request forms, Work hands-on while supervising shift operations

Hostess at the Polo Lounge. Answering phones,assisting with making reservations. Taking to go orders. Organizing flow of the day. Experience in Micros, open table.

Oversee in room dining, pool and mini bar. Take care of payroll, scheduling, training, progressive disapline, hiring upon many more responsible. Making sure employees are up to standards of LQA, Forbes and AAA. Answering phones assisting Guest with any of their needs. Upon many more responsibilities.

Working as Assistant Manager I’m responsible for leading the Gallery Experience Host team in delivering a welcoming and seamless front desk experience to all members and visitors of Neuehouse. As well as provide necessary training to new team members, and all Gallery Host staff to ensure smooth operations, overseeing Gallery Host staff levels and schedules, address guest concerns and provide customer satisfaction, converse with members, guests and potential members regarding Neuehouse events, various programs, and amenities offered. Show less