* Solution Architect in support of CSC's North American Public Sector (NPS), Service Strategy, Design & Engineering (SSD&E). * PROJECTS & CLIENTS * Financial & Banking Industry: * Federal Deposit Insurance Corporation (FDIC) * Pension Benefit Guaranty Corporation (PBGC) * Internal Revenue Service (IRS) * Healthcare Industry: * North Carolina Medicaid Management Information Systems (NCMMIS)

Founder at RadioJavan.com

* Responsibilities included Tier 1 and 2 incident management, escalation, and resolution. * Developed knowledge management procedures to improve first-call resolutions. Documented known errors in the knowledge database. * Diagnosed, installed, upgraded, configured, and repaired various types of hardware and software * Achieved multiple awards and recognitions for excellent customer service and problem solving

* Storage Engineer at Pension Benefit Guaranty Corporation (US Government Agency) * Configuration of SUN and Hitachi storage arrays including Hitachi Lightening 9980V, SUN 6130, SUN 6320 * Definition of storage tiers using ILM model, data classification, and storage virtualization * Disaster recovery solutions, including business continuity planning using array-based replication with the Hitachi SAN environment * Hitachi DR products including ShadowImage, TrueCopy, Universal Replicator * Hitachi HiCommand Protection Manager for Exchange 2003 disaster recovery using VSS linkage * Enterprise Storage Manager (ESM) to manage and monitor SAN performance * Maintain McData and Brocade fabric switches * Provision storage for various applications and maintain best performance based on different application requirements * Project Manager: Enterprise Backup system upgrade and consolidation project, Sun/StorageTek SL8500 Library upgrade. Disk staging design and implementation.

* IT Instructor at the Computer Learning Centers Partnership (CLCP), an initiative of the Case Foundation. Responsible for classroom based instruction and training of CLCP curriculum including Networking Essentials, Graphic Design Concepts, Computer Basics, Programming Fundamentals (C++ Basics), Basic Web Design, Advanced Web Design. Development of related curriculum for Computer Learning Centers Partnership throughout Fairfax County as well as instruction material, visuals, presentations, homework, exams, etc. Instruction of various different courses including graphic design, web development, computer basics, microsoft office, etc

* Designed and implemented a Windows 2003 Active Directory environment, * including upgrade and consolidation of several legacy NT domains. * Planned, designed, and implemented backup environment using Veritas * backup technology. * Provided support for all IT systems, servers, and clients and assisted with * definition and enforcement of IT security policies. Set up IT infrastructure * including VPN, AD domain, and backup system integration. Implemented SSL * VPN solution for remote access.