Pedro Fonseca

Pedro Fonseca Email and Phone Number

Senior Director Customer Support @ Planet
cheltenham, gloucestershire, united kingdom

Pedro Fonseca's Contact Details

Pedro Fonseca work email

Pedro Fonseca personal email

n/a

Pedro Fonseca phone numbers

Pedro Fonseca's Current Company Details

planet-build.co.uk

Planet

Senior Director Customer Support
cheltenham, gloucestershire, united kingdom
Website:
planet-build.co.uk
Employees:
835
Industry:
Construction

Pedro Fonseca Work Experience

  • planet-build.co.uk
    Senior Director Customer Support
    Planet Jan 22 - Present · 3 yrs 3 mos
    Ireland
  • planet-build.co.uk
    Head Of Service Integration
    Hoist Group End date missing
    Solna, Stockholm, Sweden
  • planet-build.co.uk
    Hotel Care Team Leader And Qa
    Hoist Group End date missing
    Solna, Stockholm, Sweden
    * Manage a team of up to 30 agents, evaluate and support on their daily tasks * Report on the performance of the Service Desk, with internal and external KPI's * Control and assess processes and procedures used internally * Quality assurance of service provided by the company outsourced for our first line support * Escalation point of complaints by our customers * Communicate with stakeholders on critical issues which could impact on their service level

Pedro Fonseca Education

  • planet-build.co.uk
    Escola Secundária De Cascais
    Economics 1987 - 1993

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Frequently Asked Questions about Pedro Fonseca

What company does Pedro Fonseca work for?

Pedro Fonseca works for Planet

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Pedro Fonseca works in the industry Construction.

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Pedro Fonseca attended Escola Secundária De Cascais .

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