By drafting and organizing legal documents, managing appointments and court dates, communicating with clients and officials, conducting basic legal research and filings, handling office supplies, billing, and invoicing I support my team. I display strong organizational and communication skills, discretion with confidential information, and effective time management.

Oversaw a caseload of approximately 60 U Cert, U Visa, I-601A, and VAWA cases, ensuring compliance with deadlines and progress tracking. Directed client communications, scheduling, and document requests, showcasing strong clerical skills. Utilized eImmigration by Cerenade case management software to streamline workflows and improve case management processes. Coordinated multiple cases, prioritized tasks, and ensured timely progression.

Dedicated to providing exceptional customer service and dynamic concession multitasking skills during busy games. Focused on achieving the required standard of reputability for food and beverage arrangement during important ASUCLA Catering events. Also, my role in the Catering office was to organize outstanding invoices and appropriately reach out to clients.

Engaged with customers and built rapport to achieve daily store goals for loyalty program and fragrance quota. Regularly partook in training courses designed to improve customer service and store maintenance skills.

Enthusiastically approached customers to inform them of daily sales and answered any arising questions. Assisted with the completion of the store closing procedure checklist.

Demonstrated an ability to encourage and assist students in joining student health events and/or signing up for campus resources. Consistently displayed strong competence in operational skills.

Responsible for supervision and management of over 60 children. Facilitate discussion and collaboration with enrichment activities to build confidence and connections between students.