Patrick Muraya

Patrick Muraya Email and Phone Number

nairobi, nairobi area, kenya

Patrick Muraya's Current Company Details

Presidential Digital Talent Programme

President
nairobi, nairobi area, kenya
Employees:
33
Industry:
Insurance
Operations Management: Business transitioning from one location to another, Driving KPI’s, SLA tracking and improvement, Support analytics on process performance service levels, gaps; and provide insights for improvement, Customer Satisfaction analysis, Revenue Collection & Tracking, Annual Operational Budget Planning. Project Management & Process Consulting: Project Planning, Development, Execution, Monitoring & Governance. End to End ownership for Service requests & Project Closures. Risk analysis & mitigation, implementation of best practices. Quality & Process Management: Structuring and Conducting Training of Trainers, developing quality process manuals & SOP’s, Creating audit matrix for training assessment & impact, Six Sigma Projects for Continuous Improvement & revenue growth.

Patrick Muraya Work Experience

  • President
    Presidential Digital Talent Programme Apr 18 - Present · 7 yrs
    Nairobi, Nairobi Area, Kenya
  • Business Development Partner
    Centum Learning Limited End date missing
    New Delhi, Delhi, India
  • Marketing Consultant
    Uwezo Microfinance Bank Jan 18 - Mar 18 · 2 mos
    Nairobi, Nairobi Area, Kenya
    BULK SMS marketing services Management Marketing of the Uwezo cash e-wallet
  • Senior Software Developer Team Lead
    Centum Learning Limited Jan 14 - Dec 17 · 3 yrs 11 mos
    New Delhi, Delhi, India
    My major responsibility at Centum is Supervise develop and plan for any development of information systems relevant to the organizations functions. Some of the major and on progress achievements is the Program requisition systems and Learning management systems. PRS (PRF) is fully functional being used by the trainers and content team in the 19 Opcos in Africa. PRF is much monitoring and tracking systems. Which allows Specific client of contact and trainers to make request of specific programs/content which will then be approved and assigned to the specific content developer in the team from then you can track the progress of denvelopment to from initiation to completion and closure. Centum LMS manages all the learning management system which all of integrated services put together with include content management, E learning, knowledge base management,(JKQ) Assessment and chat room integration
  • It Specialist
    Prosat Technologies Feb 10 - Jan 12 · 1 yr 11 mos
    Managing the ICT function, training of staff members, developing of web applications, hardware software troubleshooting, server maintenance, Networking

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Frequently Asked Questions about Patrick Muraya

What company does Patrick Muraya work for?

Patrick Muraya works for Presidential Digital Talent Programme

What is Patrick Muraya's role in his/her workplace?

Patrick Muraya's role in his/her workplace is President.

Which industry does Patrick Muraya work in currently?

Patrick Muraya works in the industry Insurance.

Who are the industry peers of Patrick Muraya at other companies?

Patrick Muraya's peers at other companies are Nishan Sah, Javier Ghinassi, Alejandro Alfaro, Zane Lindsey, Chartis Azza Dagher, and Patricia Toninho. and Toral Şti. Patrick Muraya's peers at other companies are Nishan Sah, Javier Ghinassi, Alejandro Alfaro, Zane Lindsey, Chartis Azza Dagher, and Patricia Toninho. and Toral Şti.