I currently lead a small, global team of strategic account managers and support representatives within the Used Serviceable Materials (USM) group. I regularly use data to measure performance and identify trends, conduct business process improvement projects, oversee commercial transactions while spearheading phased automation, and manage corporate marketing initiatives, among other responsibilities.

Summer Internship. I worked directly with the CEO and provided support to a small office environment. Support activities included inventory management, basic accounting, marketing, and contact management.

* Sold media advertisements for the College Students' Guide to Lubbock * Generated new clientele * Mentored and advised fellow representatives.

Cross-functional leader responsible for influencing organizational development, driving digital transformation, and spearheading company-wide projects and initiatives with a focus on data, technology, and company-wide continuous improvement.Led the TrueAero Innovation Lab, a group of Business Analytics, Corporate Marketing, IT, Network & Systems, Salesforce, and Corporate Strategy specialists while engaging as a proud member of the "Shadow Board", a group of senior leaders who provide alternate perspectives on executive team challenges. Show less

Jumped into the aviation industry full speed. Interviewed departments to learn of continual improvement opportunities, created an org chart, documented roles & responsibilities, formalized job descriptions, established an employee onboarding program, established regular management meetings and introduced formal goal-setting, initiated a university recruiting initiative, introduced soft-skills training, began documenting formal standard operating procedures, led IT managed service provider conversion, implemented Office 365, started a small team of IT, Systems and Network professionals to help support company growth, established workflows and other internal quick references for all major company processes, implemented an online learning management system (LMS), implemented web meeting software, led the conversion from on-premise file storage to SharePoint, led the transition from an Oracle-based on-premise ERP to a Salesforce-based, cloud ERP, and more.