Acting Chief Executive Officer
Kigali City, Rwanda
Achieve balance sheet growth, budgeted operating profit for the full year, increase earnings from Income, and improve overall P&L performanceManage interest expenses by ensuring a balanced product mix in customer liabilities and funding strategy.Drive non-funded income as per the budget and improve cost to income ratio by reviewing the business cost model.Achieve targeted asset quality by reducing the NPL ratio and ensure the agreed return on equity.Maintain cost to income ratio to achieve desired ratio.Drive customer growth through excellent customer service and maintaining proper internal controls to ensure no fraud, no significant operational losses and ensure positive audit outcomes (Central Bank, internal, and external).Provide guidance, make decisions, and offer advice to enhance and expand retail banking products and services.Oversee day-to-day operative decisions within the bank’s branch network, including administrative, risk management, resource allocation, and business continuity.Drive the development, responsibility, and implementation of the bank’s strategy into operational models and performance scorecards.Develop and grow solutions and targeted market segments that meet changing customer and business needs.Enhance the company brand awareness through marketing campaigns and customer events.Ensure the bank is well-positioned in terms of developing human resources, capital, and infrastructure to achieve targets as per the strategic plan.Build a strong platform targeting the SME, Mid-Corporate segments and introduce and expand the usage of new delivery channels.Ensure talent development and retention through training and mentoring, while promoting team cohesion and embedding a strong organizational culture among the staff.Enhance senior management buy-in through active participation in regional business review, asset and liability committee, and senior management meetings.
