* Responsible for obtaining client requirements in order to produce business solutions documents. These are used in various geographical locations in order for development teams to build the solution. * Responsible for engaging and working with Development Lead(s) to help define solutions and prepare the build team for delivery of solution to build organisation* Responsible for engaging Validation & Deployment team to review use cases changed or created for solution* Accountable for engaging, working with and coordinating across all Development Leads required for solution delivery during build phase* Ensures solution(s) meets requestors requirements and business needs, and delivery of that solution meets the needs of IT * Responsible for end to end solution, ensuring test approach and use cases are developed and documented as well as solutions level testing is accurate * Identifies types of resources and effort needed for project solution team* Determines high-level delivery strategy, Lead/assist with due diligence requirements gathering, Planning & Identify necessary resource skills* Evaluates and approves changes to content, attend due diligence as required* Responsible for working closely with development teams and resolve issues that put solutions delivery at risk, Responsible for engaging Application Consultant as appropriate for solution delivery, ensuring the content is accurate in documentation for training and client* Responsible for creating and executing a turnover plan to move new client into the BAU organisation, Ensures solution information is included in turnover into support areas, communicating any status changes to PM

* Results driven leader with extensive knowledge of the all aspects of payment industry system processing * Ability to lead projects from concept through the release process including all aspects of business analysis, development, testing and delivery* Responsible for recruiting and developing a team across multiple geographic sites, including mentoring and the development of team members.* Manage the team’s resources to ensure all technical work (Both issues & project work) is resolved accurately within the guidelines, meeting any agreed milestone delivery dates and providing the necessary level of support.* Manage multiple projects across multiple platforms with different projects teams using matrix management, using different project methodologies which include planning and keep track of project costs and ensuring quality is delivered. * Manage client calls and expectations if projects are in danger of missing deadlines or functionality is different to what is expected.* Monitor and manage the workload of the resources in the team to ensure that technical work is assigned to the appropriate resources and that the work load is evenly spread.* Provide support, consultancy and guidance to team members, the business teams, and the client on programming work. Develop and maintain a good understanding of TSYS’s systems and service offerings in order to achieve this.* Manage and co-ordinate high priority technical issues to ensure quick resolution, using technical resources as necessary providing full incident methodology.* Act as initial escalation contact point for all technical issues for the team. Including escalations from both the client and internal departments. Act as the Programming representative for converting clients.* Liaise with other Programming and Business areas across both TSYS Europe and TSYS US. Establish and promote relationships with colleagues in the UK and the US.* Ensure adherence to policies and procedures, responsible for keeping in