As director and sales engineer for Corporate Actions at S&P Global Market Intelligence, I am responsible for transforming clients' corporate actions processes to reduce risk and increase automation. I lead corporate actions software pre-sales activities for the Americas.

As director and sales engineer for Corporate Actions at IHS Markit, I am responsible for creating solutions to transform corporate actions processes for clients. I lead corporate actions software pre-sales activities for North America and have previously managed strategic client relationships and solution implementations.

As a lead BSA, I deliver multi-year, multi-million dollar projects, impacting wealth management business areas, customers and systems. I lead teams of business stakeholders, developers, analysts and architects to elicit requirements, plan and manage testing efforts and implement solutions to:- Increase trade settlement capabilities- Internalize customer statement generation, storage and retrieval processes- Reduce risk, exceptions and resources of fee calculation activitiesI recruit and interview business analyst candidates to meet departmental staffing needs. Once hired, I mentor junior and senior analysts on requirements gathering skills and create training plans to ensure their success. Additionally, I devise enterprise standard business analysis processes, best practices and templates for all BAs and BSAs and lead organizational improvement initiatives to mature processes and delivery capabilities.

I led requirements gathering sessions to document business processes and derive functional requirements. I partnered with internal developers to manage the development of integration logic to implement a vendor system's corporate action processing suite into the PNC environment in a multi-year initiative. I worked closely with senior business and technology stakeholders to negotiate requirements and timelines with our vendor. These efforts resulted in an increase in corporate event processing efficiency, better automated STP processing and an increased visibility into risk reporting around corporate events.Additionally, I managed several projects to upgrade legacy trust tax accounting software to increase the tax accounting team's automation around processing common tax scenarios, such as wash sales.

I delivered technological solutions to support the Asset Management Group's various business units by gathering business and functional requirements, managing projects and training end-users. I served as a liaison between MIS and our business partners to understand support requests and as a coordinator to communicate and resolve production issues.Through project work and business support activities, I acquired knowledge in wealth management and banking areas including class action lawsuit processing, corporate actions processing, trust accounting, securities trading, securities pricing, securities setup and AMTrust, a trust accounting and wealth management solution running on an IBM mainframe system.I also completed PNC's Six Sigma Yellow Belt certification.

Enabled MIS teams to achieve greater knowledge transparency by creating a standardized, updatable documentation format for distributed applications and proposing the replacement of a security trading and accounting application’s online help system.Engaged with PNC Campus Recruiting to gather business requirements for a human resources recruitment tool to track employee attendance at intern staffing events and employees’ affiliations with universities.

Supported SAP Business ByDesign Consultants by presenting SAP's Order to Cash and Procure to Pay business processes, developing knowledge management tools to assist in a global data center upgrade initiative and automating Microsoft Office tools for consultant reporting.

Developed and deployed a robust and expandable network infrastructure for a growing advertising agency, while supporting an Apple computer based environment.

Implemented information systems for small business clients with a focus on medical practices. Standardized IT documentation and trained users to create self-sufficient organizations.

Increased information visibility to key project stakeholders by managing and developing corporate portal presences for internal SAP organizations. Presided over the Global Knowledge Management Competency Center Intern Program by managing the intern curriculum, mentoring twenty interns and assisting with intern recruitment.

Specialized in small business consulting and offering IT solutions to local growing businesses. Administered and supported customer networks, while providing on-site technical support and training.