* Coordinating telehealth consultations between practitioners and patients * Assisting Practice Manager to identify, establish and improve administrative processes and efficiency * Facilitating a large volume of incoming calls and emails, engaging with patients as first point of contact whilst efficiently utilise the booking systems * Conducting all Medicare billing and claims via the EMR software

Provided administrative support to logistics manager

* Acquired customer service skills through dealing with customers face – to – face basis * Operated POS system, EFTPOS machine

* Enhanced and created a welcoming experience for students whilst efficiently operated class sessions * Utilised multiple methods in developing students’ skills in Mathematics and English

* Independently operate, maintain, and secure medical record-keeping software * Solve customer queries by analysing the issue and deciding on appropriate course of action