Anaek Inc creates solutions for businesses to engage with and delight their employees. It is the parent company behind products such as AttendanceBot, OfficeAmp, and Expensetron. Our AI Bots are integrated on Slack, Ms Teams and GChat.

As a Head of SSC, I ensure the SSCs are functioning effectively and SLAs are maintained across our 7 regional offices. Define processes for regular engagement with branch and academics, Ensure any bottlenecks for SSCs are resolved, Define Scripts for outbound engagement calling and SOPs for issues resolution, Ensure effective training and quality setup, and Engage with product teams to ensure adequate tools are provided to enhance productivity and effectiveness of the SSCs

CredForce is the world’s first and the foremost in credentialing. With the largest repository of credentialing knowledge, CredForce empowers organizations, institutions and governments the world over by creating the most reliable, convenient and economical high-stake certification programs for their workforce and businesses.

* We are creating confident communicators, conducted 1M * classes across 13 * countries, grew 45x in the past 12 months and more importantly, became the category creator and market leader in communication skills.

This organisation provides high-quality end-to-end software solutions across industries through unique models and methodologies, to deliver time, cost, quality and full-service advantages. We brings together key IT consulting services that address aspects of reducing cost, increasing agility and enabling transformation. Our consulting offerings are based on an analytical approach to understand the business problems, resulting in practical recommendation and actionable plans.

* I have worked as a Partner Program Manager at IPW, managed sizeable number of accounts and one of the key driver in generating revenue for the company. * Job responsibilities are:- * Identifying potential prospects or decision makers and reaching out to them via mail/calls & generating leads * Making sales presentations, generating client's interests, understanding their needs & short/long term initiatives * Sharing of customized marketing collateral's, reference material with clients * Discussing client requirements, mapping the right solution based on their specific needs * Coordinating with the pre-sales team to offer the best solution aligned to client needs * Regular interaction with client and internal team to ensure timely delivery of the product * Responsibility is to handle new accounts plus existing ones * Sound domain knowledge of eLearning

* Handle handoffs from sales, onboard clients * Understand our product offering- What differentiates us from our competitors? * Customer relationship management - Techincal, Business, Support and product * Understand different segments to customers-design solutions to help them achieve their goals * Coordinate with product management/support team for new requests * Client training/webinars, introduce new features * Drive revenue - Expansion, adoption, engagement and renewals

We are a premier Technology Services Organization with primary focus in IT services. A flexible working model (Fixed bid / T&M / Resource level support), Best-in-Practice solutions with accelerators and highly capable multi-disciplinary technology force, our clients achieve their technology objectives with faster ROI and Time-to-Market capability.Our consultants are certified in technologies such as Microsoft, Oracle, IBM, and LAMP. Our technology strength provides us the ability to mix and match technologies to increase performance, accelerate the delivery schedule, and reduce software license/maintenance costs. Show less