* Led a variety of internal business operations, such as payroll management, human resources operations and coordinating key corporate policies. * Proven Success & Impact: * Recruited, interviewed, and hired new employees. * Developed, implemented and communicated policy and procedure to personnel to maintain adherence of company and regulatory guidelines. * Co-created and administered employee on-boarding program. * Trained managers on coaching and counseling procedures. * Collaborated with managers on annual employee surveys, performance evaluations, and pay increases. * Performed payroll operations and monitored labor costs. * Facilitated the benefit open enrollment for 100 employees.

* Delivered key hospitality services, reservations sales and customer support. * Proven Success & Impact: * Helped drive specialty sales and promotions, including events and experiences in the local Wauwatosa area. * Assisted front desk operations as needed. * Updated rate codes in the central reservation system.

* Managed front office and general business operations, such as budget management, staffing coordination and developing client relationships. * Proven Success & Impact: * Recruited, interviewed, and hired new employees, including J-1 visa employees. * Managed costs, budgets and cash flow, as well as processed payroll, invoices and performed audits. * Coordinated staffing operations and allocated employee resources. * Managed employee housing for 15+ staff.

* Managed all aspects of the housekeeping department, developing strategic short and long-term operational planning efforts.Proven Success & Impact: * Processed payroll for hourly and piece-rate associates, as well as managed budgets and processed invoices. * Established and implemented an associate rewards program based on performance to increase employee morale and decrease errors. * Developed new strategies for introduction of “green” initiatives including eliminating plastic amenity containers. Show less

* Delivered critical hotel business operations, rental sales and overall property management. * Proven Success & Impact: * Managed and trained associates on selling rental units. * Analyzed production reports, verified room rates. * Monitored inventory levels and ordered supplies.

I am looking for my next challenge in Human Resources. I am interested in compensation, benefits, training, development, strategy, culture, performance management, etc. I am seeking an opportunity to grow my HR knowledge and experience. I would like to find the "right fit" in a collaborative and fun environment with opportunity for personal and professional growth toward becoming a true HR business partner.

* Charged with working with the Controller to perform daily hotel accounting functions that included: * Income audits of previous days revenue * Managing accounts receivables—preparing refund and rebate adjustments, preparing journal entries, special billings * Applying payments/advance deposits to guest accounts as required * Balancing group billings * Meeting with sales teams to confirm payment status of upcoming functions * Researched and resolved credit card disputes, charge backs * Assisting with month end journal entries for re-classing and accruals * Preparing tax exempt information * Bi-weekly payroll