Michael Robison Email and Phone Number

-local analytics support (SQL and Excel) for Contracting and Provider Services departments for Medicaid, Medicare, MyCare(duals demonstration), and Marketplace LOBs-Episodic Payment model (SIM grant) process manager, analytics support, subject-matter expert-Shared Savings/P4P contract completion, data analytics, payment calculations-PCMH initiative - Ohio SIM and CMS (CPC+)

-Managed a team of 7 in the busiest store location in London-Helped increase weekly departmental sales by over £5,000 within 4 months-Supervised purchasing, accounts receivable, and monthly financial reconciliation -Trained and developed new Team Members on departmental procedures and product knowledge-Maintained expert knowledge of health supplements and natural body care products through continued training and self-study

-Educating customers on a wide range of health products to meet their individual health needs. -Supervision and training for new team members.-Back office support for department manager.-Product management for 13 different brands, including placing, tracking, and receiving orders.-Maintaining store financials system (store-ops).

-Prepared and submitted specialty medical bills and resolved billing based denials issues-Developed and instituted new billing format for successful billing of hemodialysis, increasing the monthly dialysis revenue from $3k to over $50k-Reviewed monthly unbilled services reports to identify and process any remaining billable services- Coordinated work amongst multiple stakeholders, including management, other departments, and independent consultant-Ensured compliance with constantly changing insurance company regulations

-Planned and executed weekly choir rehearsals and Sunday anthems with a volunteer choir-Improved the musicality and ability of the choir through structured rehearsal, modern choral techniques, and positive reinforcement.-Maintained an ongoing choir recruitment program, resulting in a 50% increase in size-Organized, updated and expanded church music library

-Coordinated survey validation effort during data collection phase for multi-million dollar national study sponsored by the National Institutes of Health-Maintained accurate record of validations data for over 2000 interviews-Prepared detailed reports for Senior Study Director -Trained and supervised 2 phone validators -Assisted in the hiring process of new interviewers-Conducted dozens of survey validation phone calls to strict guidelines

-Advised new or prospective clients on educational options offered by Kaplan-Prepared detailed log regarding phone messages, client inquiries, or issues needing attention-Administered and corrected onsite practice tests-Ordered and maintained adequate supply of test-prep materials and office supplies-Tutored high school students for SAT preparation (standardized university entrance exams)