Mexx Gan

Mexx Gan Email and Phone Number

It Analyst At Goldman Sachs @ Intersoft Kk
india

Mexx Gan's Contact Information

Mexx Gan work email

Mexx Gan personal email

Mexx Gan Current Company

intersoftkk.com

Intersoft Kk

It Analyst At Goldman Sachs
india
Website:
intersoftkk.com
Employees:
78
Industry:
Outsourcing/offshoring
IT Analyst at Goldman Sachs under IntersoftKK contract

Mexx Gan Work Experience

  • intersoftkk.com
    It Engineer
    Mindwave Solutions Dec 11 - Dec 12 · 1 yr
    Singapore, Central Singapore, Singapore
  • intersoftkk.com
    Technical Support Specialist
    Blackberry Jan 11 - Aug 11 · 7 mos
    Waterloo, Ontario, Canada
    * Participating on an inbound priority-based queue to answer telephone based inquiries (and some email) pertaining to end-users questions, support request and fault reports * Collecting information and performing troubleshooting of Desktop, BlackBerry Handheld, BlackBerry Playbooks, BlackBerry Internet Service(included OWA) & BlackBerry Enterprise Server inquiries * Providing world class customer support and instilling customer confidence while working on an incident, as well as when resolution is unknown * Escalating when necessary to our appropriate escalation teams * Providing additional coaching and knowledge transfer to associates and junior technical specialists * Review BlackBerry Enterprise Server logs and root cause analysis (RCA) of any BlackBerry Enterprise Server incidents * Provide and Maintain Application Availability. This includes ensuring that the application is active and operating as defined in any Service Level Agreements
  • intersoftkk.com
    It Executive
    Resorts World Genting Jul 08 - Dec 10 · 2 yrs 5 mos
    Kuala Lumpur, Malaysia
    * Performing installation, setup, configuration, upgrading and maintenance of desktop PC, laptop, OS, software, and related peripherals(BlackBerry & iPhone) throughout the organization * Troubleshooting system and network problems and diagnosing and solving hardware/software faults * Ensure proper incident management follow up and escalation when necessary * Liaison with third party vendor/supplies on repairs, warranty claims, capacity management and resources deployment. * Incorporate SDLC onto software upgrade and various project tasks
  • intersoftkk.com
    It Analyst At Goldman Sachs
    Intersoft Kk Dec 12 - Present · 12 yrs
    India
    * Interact with GS bankers via phone and email for technical related matters * Provide 1st level technical, system maintenance and production support, including liaising with vendors to perform trouble shooting, rectifying and resolving system problems for bankers * Provide 1st level support for all Trading systems E.g Reuters, Bloomberg and Trading portals * Risk management of access and entitlements, client training for various client web such as GS360 and desktop applications * Handle administrative tasks such as password reset, entitlements management, software installation with the use of Active Directory of server 2003 & 2008 platform * Experience in Citrix environment; users were using remote desktop * Engage in the process of setting up new office at GS Mapletree Anson (deal with vendor and help overseeing deployment of hardware) * Participate on the soft launch of new office with onsite role * Handle high profile users such as Managing Directors, urgent cases or frustrated users (assigned by team manager) * Basic troubleshooting of turrets, Cisco phones and other voice products

Mexx Gan Education

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Frequently Asked Questions about Mexx Gan

What company does Mexx Gan work for?

Mexx Gan works for Intersoft Kk

What is Mexx Gan's role in his workplace?

Mexx Gan's role in his workplace is It Analyst At Goldman Sachs.

Which industry does Mexx Gan work in currently?

Mexx Gan works in the industry Outsourcing/Offshoring.

What is Mexx Gan's email address?

Mexx Gan's email address is mexx_gan1985@hotmail.com

What schools did Mexx Gan attend?

Mexx Gan attended Tunku Abdul Rahman University College, Tunku Abdul Rahman University College. and University Tunku Abdul Rahman.

What is Mexx Gan's role in his workplace?

Mexx Gan has skills like It Operations, Computer Hardware, System Administration, Operating Systems, Problem Solving, and Problem Analysis.

Who are Mexx Gan's colleagues?

Mexx Gan's colleagues are Ganesh Palani, Ganesh Palani, Wesley Chen, Wesley Chen, Vinay K.s, Vinay K.s, Martin Russell, Martin Russell, Sujit Patra, Sujit Patra, and Mohan Kumar. and Swayamshi Barik.

Who are Mexx Gan's peers at other companies?

Mexx Gan's peers at other companies are Nagaraj Biradar, Debbie Bell, Katherine Mescco, Nitish Kapur, Bishan Shekhawat, and Omar Mewborn. and Marek Bronder. Mexx Gan's peers at other companies are Nagaraj Biradar, Debbie Bell, Katherine Mescco, Nitish Kapur, Bishan Shekhawat, and Omar Mewborn. and Marek Bronder.