I was assigned administrative duties to write, edit, and publish blog posts about various technology related topics. I Collaborated with team members to advertise the website and blog posts on social media sites. I also facilitated conversations on social media to recruit more sellers and buyers to the website.

* Lead all operations, administration, program, and budget activities for an alumni association with 70,000 members. * Serve on a cross-functional hiring committee to hire top candidates for vacant positions throughout the university. * Organize multiple events and initiatives annually for the campus community. * Leverage CRM products, including Blackbaud, for multi-channel marketing, data mining, relationship management and financial reporting and budgeting across teams. * Create a cross-functional team to build and implement #GCUnited, an online engagement strategy, during the first week of COVID-19 lockdown.

* Leveraged strong product knowledge to execute daily customer-centric activities * Demonstrated learning agility and critical thinking skills within human capital management areas i.e. Human Resources, Payroll, Banking, and Tax related inquiries * Demonstrated strong organizational skills and ability to multi-task under strict IRS deadlines * Motivated team members to reach weekly sales goals * Increased sales by 10% within first two weeks of leading team sales initiative

* Created a new eLearning culture in the organization by implementing a new learning management system. * Leveraged skills in copywriting, video/audio editing, and project management to single-handedly create the content for the courses. * Researched the most successful online tools for entrepreneurs and created wireframes and prototypes of the courses. * Conducted user research and usability testing with a focus group of small business owners.