Matt Severance Email & Phone Number

Boston, Ma, Us

Waltham, Ma, Us

Waltham, Ma, Us

Boston, Massachusetts, Us

• Build, maintain and grow client relationships with a portfolio ofkey clients.• Manage overall customer success by ensuring clients realized thevalue of the full Everbridge suite.• Lead executive business reviews where business goals andexpansion opportunities were discussed.• Consistently retain 97% of my book of business.• Reach & exceed annual sales goals.Mentor & coach Associate Account Managers and AccountManagers on the team.• Represent the Account Management team to collaborate withcross functional teams to improve processes• Presidents Club

Waltham, Ma, Us

• Cultivate ongoing relationships with clients to ensure complete satisfaction with delivered products and services.• Advocate for client interests by collaborating with internal teams.• Educate clients on SaaS based application performance management (APM) platform and all related metrics.• Aligned with Sales Account Executives• Collaborate with sales team on strategies for growing revenue within the customer base. • Advise clients on how to best leverage products to meet evolving business needs and objectives.

Providence, Ri, Us

• Exceeds annual recurring revenue objective of 90% of annualized contract revenue.• Manages the relationship for 16 accounts with ARR of $4.3 Million.• Utilizes consultative selling techniques in positioning products and services to increase ARR.• Develops relationships with key stakeholders within organizations, to strengthen the bond with the Virgin HealthMiles program.• Manages a team of Account Specialists and Account Coordinators.• Oversees the implementation of the HealthMiles program from sales through ongoing account management.• Collaborates with marketing to develop engagement campaigns to positively influence program participation and results.• Creates and conducts training and development for Account Specialist and Account Coordinators.• Member of the client services management team.• Works with sales to leverage current client relationships to assist with referrals and references as to the program and the experience they will receive.• Conducts and creates client reviews and proposes strategies to drive employee engagement with the program.

New York, New York, Us

• Managed the communications for thirty defined contribution clients across the country with assets totaling over $5 billion.• Developed marketing campaigns to drive participant behavior such as increasing enrollment, increasing contributions, proper asset allocation, as well as increasing overall participant education related to the 401(k) plan.• Consulted regularly with Human Resource Directors, Senior Benefits Managers, and Treasurers in developing custom communications for plan participants.• Met with senior executives and retirement plan committees to discuss plan performance, key initiatives, and ways to improve the retirement readiness of their employees.• Provided direction to creative managers to develop custom communication pieces for clients.• Presented in sales finals to win business and increase assets under management.• Worked with Relationship Managers, ERISA Consultants, and Client Service Managers to service all client needs with regard to the 401(k) plan administration.• Excellent time and task management skills in a deadline driven, fast paced and diverse environment.

New York, New York, Us

• Formalized, coordinated, and implemented comprehensive and on-going training programs.• Assessed, designed, developed, updated, and delivered training classes at multiple sites, including training programs, systems applications/enhancements, business education, industry product, and legislative knowledge and orientation.• Strong leadership ability to influence, motivate, and build consensus within all areas of the organization.• Developed and delivered professional skills and management training.• Conducted training needs assessments.• Communicated company goals, objectives and initiatives across the organization.• Managed curriculum of several programs across the organization.• Created and revised job aids and materials to support knowledge transfer, on the job learning, and coordination among project teams.• Analyzed surveys to understand whether training met learner needs and how to improve training going forward.• Developed a reputation for positive, accurate, and frequent communication and feedback.

Boston, Massachusetts, Us

• Used consultative sales techniques to rollover 401(k) plan assets to Putnam IRA’s.• Exceeded quarterly goals of rollover assets.• Provided retirement planning guidance and education for defined contribution plan participants.• Traveled extensively within the US to conduct over two hundred 401(k) plan visits for Corporate and Taft-Hartley clients to increase enrollment, deferrals, and to enhance the diversification of participant accounts using asset allocation models.• Worked closely with HR representatives to service their plans and devise new ways to better enhance the experience of their 401(k) plan.• Teamed with relationship managers to service and grow Putnam’s retirement business • Retained clients by introducing complex planning solutions such as Net Unrealized Appreciation (NUA) distributions of company stock for high net worth institutional clients.• Key figure in Putnam’s Advice Network.

Bachelor Of Business Administration (Bba), Management

Bachelor Of Business Administration (B.B.A.), Business Administration And Management