Selling furniture, achieving and exceeding targets and KPIs and ensuring customers receive an excellent sales experience.

Managing a team of 10 employees across all business areas to sell motorcycles, quads, clothing, parts, accessories and servicing. Ensuring all paperwork for orders and finance agreements are completed. Liaising with clothing and parts representatives and stockists and building successful relationships. Overseeing the day to day running of the service bay and workshop and ensuring my team provide excellent Customer Service at all times. Researching pricing strategies through extensive market research and ensuring staff are fully trained to ensure targets and KPIs are met and exceeded. Ensuring full staff training and development to achieve and exceed targets.

Selling motorcycles and ensuring an excellent customer experience

* Giving expert technical advice and selling motor cycle performance products, clothing and accessories over the phone and face to face and providing advice and quotes to Customers over the phone. * Working to targets in terms of monetary value and margin on a monthly basis. * Dealing with sales and queries from motorcycle forums. * Shared responsibility for maintaining eBay accounts for the motorcycle department

Providing customers with to scale drawings of their bathrooms to assist in their choices and to provide an excellent customer experience. Ordering Stock, providing quotes and achieving and exceeding branch targets. Building relationships and liaising with manufacturers and sales reps over required products.

* Organised and assisting with the opening of Ellesmere Port showroom, liaising with suppliers and local media to ensure a successful launch. * Running the Chester showroom, providing customers with to scale drawings of their bathrooms and excellent customer service. * Achieved targets and KPIs and built successful relationships with manufacturer and suppliers

Speaking to Customers over the phone and in person and providing excellent Customer Service. Working to targets in terms of monetary value and margin on a monthly basis and ordering stock, and merchandising for the branch. Responsibility for balancing till and key holder

* Assembling portable generators. * Testing assembled generators to ensure working correctly. * Pack generators for customers.

* Repair, service and re-decking of commercial vehicles and trailors. * Assisting HGV Fitters on breakdown callouts. * Keeping the workshop clean and tidy. * Attending college to complete qualification.

Machine polishing and paint protection of vehicles