Regional Commercial BankingLI/Queens/NJ/PA/DE

Responsible for coaching, development and motivation of all employees in the assigned District in attempting to provide superior sales and service to all of our banking clients. Along with Branch and District Management, and with the guidance of the Regional Administrator developed and executed Business Strategies in an effort to increase sales, maintained and improved client service, plan and run internal branch promotions, planned and/or facilitated monthly branch sales meetings. Ensured that corporate strategies and Senior Management philosophies were communicated throughout the bank.

Developed and implemented retail banking strategies within a geographic trade area. Oversee sales and service; expense, operations, and credit controls; community leadership; human resource management; and meeting financial and compliance standards. Deepened the existing relationships and deliver exceptional customer experience. Responsible for some business related activities. Developed and maintained profitable partnerships with other lines of business. Responsible for developing short and long term strategic planning goals for assigned area. Developed an efficient sales team through consistent coaching and behaviors. Branch size criteria includes $50MM-$90MM combined loans and deposits; and/or 20% DDA; and/or $1.5MM-$3.5MM contribution dollars; and 10-14 FTE compliment.

Assisted in directing and coordinating branch operations, sales, customer service, profitability, budget maintenance, teller/platform operations and staff development. Proactively interacted with pertinent internal/external management staff to ensure consistency and unity of sales processing and customer service approaches. Accountable for clean audits, salary administration, and maintaining branch individual goals. Met annual goals and audit/security compliance regulations. Ensured branch staff adheres to federal state, and branch regulatory standards. Developed and maintained commercial/residential accounts; market financial products/services, and built business relationship; retained and deepened existing customer base. Participated in decisions related to strategic planning, marketing new products, and telemarketing.