* Performing tasks resulting from the function of a customer representative, * Responding to customer complaints in 8D reports preceded by QRCI analysis, * Monitoring and updating customer quality platform (VWsupply-KPM) and internal quality platform (QSS), * PPAP documentation submission related to engineering changes, changes in the production process, etc. * Responsible for the review and update of the documentation as CP, FMEA, and others,

* Quality management in the new production launch program for the customer, * Representing the Customer Voice within the company and ensuring the interface with the customer and internally with the others functions on quality matters, * Managing and monitoring of customer satisfaction by analyzing feedback, identifying root causes and implementing improvement actions, * Managing of Key Control Characteristics, Poka Yoke, Standard Work, Process Capabilities , * Defining Control Plan, Scrap books, * Driving the PPAP process

* Performing incoming control of decorative materials, granulates, NFPP mats * Performing systematic tests in accordance with CP * Performing requalifications tests * Creation and distribution of measurement reports * Support for measuring devices (plastometer, glossometer, spectrophotometer, universal tensile machine, microscop, combustion chamber etc.) * Supervision of control and measurement devices