I was assigned to the APMEA RTR GL team and responsible for Kerry Thailand’s ledger Record to Report (RTR) day to day process. I am responsible in preparing the monthly management accounts, including analysis of accounts, journal postings, balance sheet reconciliations, and other month-end processing using the SAP ECC system.

I was assigned to the SAP Application Management Services (AMS) where I was expected to deliver and support SAP functional tasks to the assigned clients from Singapore entities. I have experience supporting the SAP S/4 HANA Public Cloud, relating to FI/CO module throughout my tenure. I provided L1 and L2 support, and was given a chance to support a few L3 functional cases. Besides that, I monitored tickets assignment for Belgium entities using Omnitracker. I analysed the tickets raised and… Show more I was assigned to the SAP Application Management Services (AMS) where I was expected to deliver and support SAP functional tasks to the assigned clients from Singapore entities. I have experience supporting the SAP S/4 HANA Public Cloud, relating to FI/CO module throughout my tenure. I provided L1 and L2 support, and was given a chance to support a few L3 functional cases. Besides that, I monitored tickets assignment for Belgium entities using Omnitracker. I analysed the tickets raised and monitored closely any risks of breaching the SLAs, and assign the tickets to respective domains and consultants. Show less