Provides operational program leadership related to emotional health services. *Created Program Health Score to better measure; Program Improvement/Process, Timely Access to Service, Financial Sustainability, Cultural and Developmental Appropriateness, Program Measurement Outcomes, Staff Development, and Service Area Continuity.*Participated in legislative work group with a focus on mental health policy as it relates to behavioral health services.*Utilized needs assessments and analysis and lead policy discussions with staff to improve behavioral health services.*Analyzed national best practices to ensure quality and effective behavioral health services and outcome measures.*Ensure that funds are managed prudently, accounted for, and well utilized to meet clients needs and agency goals.*Provided oversight and planned for multi year allocation of funds across multiple service areas.*Manages fiscal operations to ensure the financial viability of all client service programs*Negotiates contracts and successfully secures additional revenue and increases in hourly billing rates*Provides administrative oversight to Minnesota Rule 29, 47, and 79 standards for community mental health centers and clinics*Provide administrative and management oversight to team of 90 Mental Health professionals, Program Supervisors and Project Coordinators*Increased staff productivity within Case Management team by 60% in 12 month period*Moved Client Services toward a “Center of Excellence” model through the creation of service area descriptions, program documentation and assessment, and procedure manuals

Managed the youth services department for a professional community based organization with a remote regional workforce of 60.*Coordinated expansion of programming increasing participation by 20% within the first six months of start up *Provided leadership and direction in the development of programs increasing participant outcomes in the area of employment, housing stability, and education by 20% annually*Created, implemented, and maintained File Maker database system for program-wide outcomes, demographics and milestone achievements utilizing program staff for 100% of data entry*Strengthened communication with Board of Directors, management team, program, and development staff in the advancement of program capacity to meet community needs*Hired and retained skilled and diverse personnel maintaining 90% retention rate over three year period*Reorganized program structure resulting in increased efficiencies and customer satisfaction *Developed, monitored, and maintained 1.5 million dollar annual budget while decreasing program overhead and increasing direct service dollars*Ensured compliance with multiple grant guidelines, contracts, and funding reports surpassing required outcomes resulting in financial stability and increased funding opportunities*Created and implemented general operating, capital and project specific grants and fundraising events to maintain annual operating budget of 1.5 million dollars*Represented agency on a local, state, and national level including workshop on youth accountability at national conference increasing agencies brand awareness

Managed multi site homeless shelter for youth. *Provided oversight and guidance to a team of 25 professionals to ensure service area outcomes and financial goals were met. *Facilitated the execution of multiple federal, state and county grants to ensure regulatory compliance. *Led discussions with national representatives at the National Network for Youth Symposium to engage in policy change to meet the needs of at risk and homeless youth.