Jill of all trades in busy 3 doctor physician's office, seeing approximately 50 patients per day. Medical billing (correcting super bills, online claims adjusting), Medical Records, Phones, Scheduling Appointments, and Reminder Calls. Medical Assisting: patient care elderly diabetic patients, and children/surgery prep/ X-ray development. Versatile in Front and Back office duties.

Corporate Level Benefits and FMLA administration for over 574 employees in multi-state environment. Coordinated with Broker and Benefits Manager to present multiple site Annual Open Enrollment meetings. Assisted employees with filing claims. Audited all company's group billing. Administered all worker's compensations claims and leave of absences. Updated and maintained Benefit Section of company intranet, files and forms. Provided coaching and training for offsite HR Liaisons.

* Client management of employee enrollment platform and outsourced benefits administration suite of services for accounts ranging from 500 to 20,000 lives. Thriving in a fast paced, evolving environment. * Facilitates regular client and internal meetings to ensure alignment with deliverables and strategy * Engaged with all levels of staff, empowering through knowledge share and mentorship * Proven ability to diagnose problems using critical thinking skills and drive appropriate solutions. * Effective verbal/written communication and presentation skills

Responsible for overseeing and managing the day-to-day administration of our client’s benefit programs. A primary contact for our client’s HR Staff and employees on various benefit issues such as plan provisions, policy interpretation, procedures, coverage, enrollment eligibility, family status changes, claims appeals procedures, and other benefit matters. Responsible for assisting with the implementation of new online benefits administration and employee self-service sites. Responsible for eligibility management, enrollment management, billing, reporting, and maintenance. Show less

Responsible for providing quick and accurate responses to benefit and wellness related concerns to included a high call/email volume. Provided excellent customer service as a liaison between member, client, service provider and health organization. Expert in explaining plan types and assisting employees navigate multiple benefit websites and platforms. Benefit Systems: BeneTrac, Zywave, Benefit Solver, Benefit Focus, BeneElect and Benefit Point. Activities Committee Member

US absence program operations management, vendor/insurance carrier management and worker's compensation point of contact for world's most popular social networking platform.

* Responsible for design, strategy, and administration of company total rewards package. Collaborates with payroll on sick paid time off, leave of absence, and 401(k). Oversees ACA, carrier billing reconciliation and wellness program. Collaborates with HR on initiatives and projects to increase employee engagement. * Total Rewards: Offer completive benefits to keep current employees content and attract top talent * Wellness: Introduce employees to engage in their own self-care, mental, physical and financial wellness * Cost Savings: Strategize plan design to cut spend and maximize overall benefits to employee and employer * Communications: Engage employees with easy to understand benefit guides. Educate employees on self service platform and mobile apps available.

Developed and administered company leave of absence and worker's comp programs from part tech, part manufacture of 12,000 employees. Created and streamlined processes. Revised internal website, documents, policies and communications for employee ease and understanding. Collaborated with Payroll, People Partners, Legal, EHS and other key stake holders. Managed the relationship with third-party benefits vendor/administrator to ensure smooth functionality of leave programs.Co-founder of LGBT ERG Program. Elected co-chair of Rainbow Rivianites belonging group. Show less

Primary contact for HR Staff and employees on benefit related issues: claims, life events, and compliance. Prepare consolidated carrier billing. Manage implementation of new employee self service sites. Manage and coordinate preparation of employee communication for mass distribution. Assist with renewals & open enrollment.