Local Presence Automation solutions. Scalable profile claiming across top search portalsControl your business listings across hundreds of digital touch points with one central interface.Channel PartnersOur mission is to simplify the foundational process of local presence management. We provide our user-friendly TruPoint Synchronization Technology platform to automate and manage local presence and business listings management solutions across all digital channels. Our SMB and Brand products are sold through our digital agency, newspaper group, and yellow page publisher partners.Agencies and National BrandsOur Local Launch Pad technology platform provides a central interface for your team to upload your client's location data once, then monitor the results as your store finder, local landing pages, business listings and review monitoring are seamlessly controlled through one centralized dashboard.We include all the top publisher claimed and enhanced listings including Google, Yahoo, Facebook, Bing and Yelp, then reach hundreds more discovery portals through our syndication partners.

Responsible for managing, nurturing, and retaining Enterprise Accounts- Increase Adoption and Customer Lifetime Value- Oversee the entire customer lifecycle from Sales to Onboarding to Growth- Develop and implement programs that facilitate onboarding, increase and deepen product usage to maximize overall value to the customer, and secure high customer satisfaction, renewals and long-term account growth- Actively seek opportunities for upsell, cross-sell and referral generation and closely monitor "at risk" accounts and ensure renewal and/or proper handling- Serve as point of escalation for critical customer issues. Work with sales, support and engineering to resolve issues and help remove barriers for the team- Scope, price and manage projects for new and existing customers for product customizations and data integrations- Mentor and develop incoming and existing customer success talent Show less

* Responsible for managing, nurturing, and retaining Enterprise Accounts * Increase Adoption and Customer Lifetime Value * Oversee the entire customer lifecycle from Sales to Onboarding to Growth * Develop and implement programs that facilitate onboarding, increase and deepen product usage to maximize overall value to the customer, and secure high customer satisfaction, renewals and long-term account growth * Actively seek opportunities for upsell, cross-sell and referral generation and closely monitor "at risk" accounts and ensure renewal and/or proper handling * Serve as point of escalation for critical customer issues. Work with sales, support and engineering to resolve issues and help remove barriers for the team * Scope, price and manage projects for new and existing customers for product customizations and data integrations * Mentor and develop incoming and existing customer success talent

Digital Map Products (DMP) is the leading provider of cloud-based location technology and data solutions. DMP makes sophisticated location intelligence solutions easy to access for businesses and government entities as well as consumers—allowing them to work faster, work smarter, and make better decisions. DMP's offerings comprise spatial technology development platform APIs, robust nationwide parcel and property data sets, and SaaS mapping and data integration applications for real estate, government, utilities and other verticals. To learn more, visit http://www.DigitalMapProducts.com.Want to join our growing team? Check out open positions at http://www.digmap.com/about/careers/.