Various management/project roles within business across Domestic/International Custody in Adelaide

Various management roles across Domestic/International Custody/Product in Sydney and Adelaide.

Responsible for Equity Transfers, Equity Trading, Corporate Actions, HIN set ups and maintenance, Managed Fund Transfers and Managed Fund TradingAchievements:Employed as a Customer Solutions Consultant, however promoted to Team Manager of the team August 2003, due to current Team Manager resigning and having the skill set required.Implemented the transition of Corporate Action process for the Superwrap Product to 3rd party clearer CORE Services in PerthFormalised a cross training matrix to be used by team and the businessCreated individual staff folder for catch up's etc, this was introduced to the business by the current head of BT Adelaide as fully supported this initiative Show less

In the new Service Excellence Centre for Equities, responsible for the daily processing of Equity Transfers, Equity Trading, Corporate Action, HIN set ups/maintenance and Equity Transfers for Geared WRAPAchievements:Managed the 3 Equity Teams across the Service Excellence Centre for 3 months, whilst the future leadership team was recruited/bedded down, also maintained SLA's across all Products during this timeTook ownership of ASX incidents, to ensure completion and consistency for stakeholders to aid the broader BT business Mentored and provided ongoing support to new Team Manger's as required Show less