Lyle Yazel

Lyle Yazel Email and Phone Number

Csm, Usa Retired @ G4S Secure Solutions (USA) Inc.
london, greater london, united kingdom

Lyle Yazel's Contact Details

Lyle Yazel personal email

n/a

Lyle Yazel's Current Company Details

g4s.com

G4S Secure Solutions (Usa) Inc.

Csm, Usa Retired
london, greater london, united kingdom
Website:
g4s.com
Employees:
66412

Lyle Yazel Work Experience Details

  • g4s.com
    Security Chief Gm Fairfax Assembly Plant
    G4S Secure Solutions (Usa) Inc. Jun 2009 - Present
    Fairfax, Ks
    Responsible for the 24 hour daily supervision of site safety and security, client relations, employee performance and disciplinary reviews, scheduling, payroll and billing verification, quality assurance, investigations and other duties as assigned.
  • g4s.com
    Supervisor, Cable Order Management
    Sprint/Nextel Sep 2005 - Mar 2009
    Orchestrated up to 40 contractors and full-time employees provisioning local number portability (LNP) orders for Time Warner Cable. Spearheaded team in meeting monthly and yearly goals. Analyzed daily service level reports. Partnered with system team members in strategically pinpointing and resolving procedural problems. Championed personnel development and performance by effectively hiring, training, and evaluating employees, instituting programs for personnel growth, and directing necessary disciplinary actions. Presided over weekly meetings to measure service metrics, address order processing issues, and monitor productivity. Evaluated various team performance reports. Directed trouble call assistance using Automatic Call Distributor (ACD) to support cable partner technicians.
  • g4s.com
    Account Manager, Sprint Campus
    Securitas Security Services Usa, Inc. May 2005 - Sep 2005
    Presided over security and related functions for campus comprised of 21 occupied office buildings. Directed service enhancements, new business development, operations, staffing, and scheduling. Facilitated key security measures including daily x-ray screening inspections of all external and internal mail, regular mobile foot patrols, mounted mobile vehicle patrols for parking garages, and closed circuit television. Controlled access to all facilities through badge system and remote television monitoring. Governed problem analysis and resolution. Conducted weekly security meetings with management team.
  • g4s.com
    Manager, Print And Data Operations
    Transamerica Life Insurance Company Feb 2002 - Mar 2005
    Piloted IT support functions for 1,000 employees within 20K square foot data center. Controlled mainframe output, regulated data center resources, and scheduled and trained employees. Played key role in establishment and improvement of procedures, objectives, and service level reporting in alignment with Sarbanes-Oxley criteria. Partnered in hardware and software assessment and selection. Ensured availability and process compliance for center operations and facilities. Synchronized backup and offsite storage of all center data. Served as liaison between company and various key corporations. Administered $1.2M operating budget. Supervised 6 data print and operations technicians and analysts and 12 maintenance and service vendors. Undertook additional duties in Site Manager’s absence.
  • g4s.com
    Manager, Service And Methods
    Advantage Tech Mar 2001 - Feb 2002
    Presented national level technical advice and composed Network Operations Center (NOC) processes and procedures for major telecommunications company. Functioned as liaison between NOC operations and other internal Sprint divisions. Implemented project management deliverables and directed network operation communications. Operated as single point of contact (SPOC) for Rapid Project and Cycle-Time Excellence (PACE) developmental approach to govern new products and projects. Participated in design and rollout of multiple key products and services, including HSD/DLC, xDSL, VoDSL, and Access Care. Oversaw customer service operations and process implementations.
  • g4s.com
    Manager, National Accounts Operations
    Mci/Worldcom Mar 1996 - Feb 2001
    Led team of 32 employees in directly supporting Northeast and Mid-Atlantic National Sales Account teams. Superintended all Frame Relay and Asynchronous Transfer Mode (ATM) products and services for company Advanced Products Section (APS). Administered customer service, order entry, provisioning, design, and quality service delivery. Collaborated with regional sales personnel in initial sales and follow up maintenance. Ensured accurate and timely service delivery and meeting of service level objectives. Governed 1-800 order status line providing customer service. Traveled quarterly and met with regional sales representatives for problem solving and customer support. Supervised 8 circuit designers and 12 maintenance technicians.

Lyle Yazel Education Details

  • g4s.com
    Devry University
    Telecommunications Management
  • g4s.com
    Professional
    Leadership, Communication

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