
Luis Chacon Email and Phone Number
Luis Chacon's Contact Details
Luis Chacon personal email
- Valid
Luis Chacon's Current Company Details

Servyvalor
- Website:
- servyvalor.com
- Employees:
- 2
- Industry:
- Telecommunications
Luis Chacon Work Experience
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Ca Collections Intelligence ManagerCiti Nov 13 - Jun 15 · 1 yr 7 mosNew York, New York, United States* Responsible for CCA ( Guatemala, El Salvador, Costa Rica, Panama) Collections managerial reports in compliance with local countries regulation & Global Risk Consumer Banking Policy * Conduct robust analysis for CCA Region seeking for reduction of delinquency & loss indicators which affects Citibank’s P&L in a broader way. * Devolvement of group of Jr. Analysts & Sr. analyst in different locations standardizing quality levels & growth each individual. * Test Champion - Challenger Strategies for Risk reduction in all CCA countries
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Collections Mis AnalystCiti Jun 10 - Sep 11 · 1 yr 3 mosNew York, New York, United States* Responsible for annual budget of VCP (variable compensation Plan) with 300 Collectors on payroll. * Development of compensation plans with direct linkage of business strategy seeking for expenses & portfolio loss reduction using statistical & econometric Time Series analysis. * Collections department Capacity Planning: create a detail hiring plan which takes consideration of Forecasted Risk portfolio indicators & efficiency of collections efforts
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Collections Intelligence SupervisorCiti Sep 11 - Sep 13 · 2 yrsNew York, New York, United States* Responsible for group analysts in El Salvador * Provide quality service for internal clients in: terms time to market, add value in each Data & analysis requirement * Conduct analysis which leads to decision making & loss reduction in Collections El Salvador * Budgeting and Financial Planning of Collections El Salvador
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Collections Strategy ConsultantServyvalor Jun 22 - Present · 2 yrs 8 mosSan Salvador, San Salvador, El SalvadorBringing solutions for challenges in Collections mangament in terms resouces, channels, technology, segmentation, compesation, key metrics and others for all types of financial industry and lending bussinesses
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Director Of Credit And CollectionsBanco Azteca Sep 16 - Aug 19 · 2 yrs 11 mosMexico, Distrito Federal, Mexico* Responsible for strategy design and execution in all delinquent portfolio, adding cost effectiveness metrics to validate key performance * Managing complex operation with different channels: Door to door, digital, external. 300+ Total headcount ( with different layers and reports) * Responsible for Credit operations process, with field validation service across all country focused on quality and adherence to Credit Risk Policy * Collaborated to create sound onboarding process, career path and development strategy to retain and talent growth * Participation in most relevant leadership committees
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Director Of CollectionsAbank Aug 19 - Jun 22 · 2 yrs 10 mosSariyer, Istanbul, Turkey* Responsible for Collections Model Digital Transformation * Strategy management for all credit cycle, combining IA * traditional Channels * Assessment of Collections Technology Best in class boost performance and efficiency * Manage multi-channel and multi-skill team ( * 300 HC) * Optimization of resource in strategic planning aligned with business objetives
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Collections ManagerCiti Jun 15 - Aug 16 · 1 yr 2 mosNew York, New York, United States* Responsible for early delinquency ( -5 Dpd to 90 Dpd) Consumer Portfolio Collection Stage ( Credit Card, Mortgage, Personal Loans, SMB and others) * Lead a +100 employees team with two levels ( Team Leaders, Collectors and support functions) * Strategy execution using different channels available ( Digital + phone + doorknockers) with Aspect Dialer and Manual Collections. * Daily portfolio performance reviews with Risk Management for rapid change and actions plans executed timely. * Hiring process of different levels in accordance with capacity Plan * Development & motivation of high performance team * Establish robust and manage assessment of core processes
Luis Chacon Education
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2016 - 2016
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Masters 2015 - 2016
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Finance 2015 - 2015
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Masters in Finance 2011 - 2013
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Economics 2004 - 2010
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Social Science 2016 - 2018
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Start your free trialFrequently Asked Questions about Luis Chacon
What company does Luis Chacon work for?
Luis Chacon works for Servyvalor
What is Luis Chacon's role in his/her workplace?
Luis Chacon's role in his/her workplace is Collections Strategy Consultant.
Which industry does Luis Chacon work in currently?
Luis Chacon works in the industry Telecommunications.
What is Luis Chacon's email address?
Luis Chacon's email address is lchac182@hotmail.com
What schools did Luis Chacon attend?
Luis Chacon attended Universidad Centroamericana José Simeón Cañas, Universidad Centroamericana José Simeón Cañas. Universidad Nebrija, Universidad Nebrija. National Institute Of Bank Management, National Institute Of Bank Management. Universidad Centroamericana José Simeón Cañas, Universidad Centroamericana José Simeón Cañas. Universidad Centroamericana José Simeón Cañas, Universidad Centroamericana José Simeón Cañas. and Universidad Centroamericana José Simeón Cañas.
What are some of Luis Chacon's interests?
Luis Chacon has interests in Social Services, Social Services. Economic Empowerment, Economic Empowerment. Politics, Politics. Education, Education. and Poverty Alleviation.
What is Luis Chacon's role in his workplace?
Luis Chacon has skills like Banking, Credit Risk, Financial Analysis, Financial Risk, Portfolio Management, Risk Management, Financial Modeling, Finance, Valuation, Economics, Mis, Microsoft Excel, Strategic Financial Planning, Microsoft Office, Business Analysis, Credit, Banca, Finanzas, Riesgo Financiero, Liderazgo De Equipos, Estrategia Empresarial, Planeamiento De Proyectos, Mejora Continua, Bases De Datos, Banca Minorista, and Trabajo En Equipo.
Who are Luis Chacon's peers at other companies?
Luis Chacon's peers at other companies are Daniele Cirone, Iman Yacin, Amar Muppalla, Leia Haley, Miguel Noboa, and Linda Stocker. and Samuel Sousa. Luis Chacon's peers at other companies are Daniele Cirone, Iman Yacin, Amar Muppalla, Leia Haley, Miguel Noboa, and Linda Stocker. and Samuel Sousa.