Luis Chacon

Luis Chacon Email and Phone Number

Collections Strategy Consultant @ Servyvalor
san salvador, san salvador, el salvador

Luis Chacon's Contact Details

Luis Chacon personal email

Luis Chacon's Current Company Details

servyvalor.com

Servyvalor

Collections Strategy Consultant
san salvador, san salvador, el salvador
Website:
servyvalor.com
Employees:
2
Industry:
Telecommunications
8+ years of experience in leadership postions over Consumer Collections with high understanding of Credit Cycle performance. Developed in different functions and held positions with responsability over CA Collections Intelligence Cluster ( 6 countries). Pasionate about learning and constant development over fast paced banking industry. Have had the opportunity to interact with people from different countries and backgrounds which has helped me to develop and respect diversity. Strategic mindset over every Project is something I try to apply in daily living. Currently holding the position of Credit and Collections Director over a team 300+ managing all stages of Credit and Collections. Seeking for new ways to motivate and develop all members.

Luis Chacon Work Experience

  • servyvalor.com
    Ca Collections Intelligence Manager
    Citi Nov 13 - Jun 15 · 1 yr 7 mos
    New York, New York, United States
    * Responsible for CCA ( Guatemala, El Salvador, Costa Rica, Panama) Collections managerial reports in compliance with local countries regulation & Global Risk Consumer Banking Policy * Conduct robust analysis for CCA Region seeking for reduction of delinquency & loss indicators which affects Citibank’s P&L in a broader way. * Devolvement of group of Jr. Analysts & Sr. analyst in different locations standardizing quality levels & growth each individual. * Test Champion - Challenger Strategies for Risk reduction in all CCA countries
  • servyvalor.com
    Collections Mis Analyst
    Citi Jun 10 - Sep 11 · 1 yr 3 mos
    New York, New York, United States
    * Responsible for annual budget of VCP (variable compensation Plan) with 300 Collectors on payroll. * Development of compensation plans with direct linkage of business strategy seeking for expenses & portfolio loss reduction using statistical & econometric Time Series analysis. * Collections department Capacity Planning: create a detail hiring plan which takes consideration of Forecasted Risk portfolio indicators & efficiency of collections efforts
  • servyvalor.com
    Collections Intelligence Supervisor
    Citi Sep 11 - Sep 13 · 2 yrs
    New York, New York, United States
    * Responsible for group analysts in El Salvador * Provide quality service for internal clients in: terms time to market, add value in each Data & analysis requirement * Conduct analysis which leads to decision making & loss reduction in Collections El Salvador * Budgeting and Financial Planning of Collections El Salvador
  • servyvalor.com
    Collections Strategy Consultant
    Servyvalor Jun 22 - Present · 2 yrs 8 mos
    San Salvador, San Salvador, El Salvador
    Bringing solutions for challenges in Collections mangament in terms resouces, channels, technology, segmentation, compesation, key metrics and others for all types of financial industry and lending bussinesses
  • servyvalor.com
    Director Of Credit And Collections
    Banco Azteca Sep 16 - Aug 19 · 2 yrs 11 mos
    Mexico, Distrito Federal, Mexico
    * Responsible for strategy design and execution in all delinquent portfolio, adding cost effectiveness metrics to validate key performance * Managing complex operation with different channels: Door to door, digital, external. 300+ Total headcount ( with different layers and reports) * Responsible for Credit operations process, with field validation service across all country focused on quality and adherence to Credit Risk Policy * Collaborated to create sound onboarding process, career path and development strategy to retain and talent growth * Participation in most relevant leadership committees
  • servyvalor.com
    Director Of Collections
    Abank Aug 19 - Jun 22 · 2 yrs 10 mos
    Sariyer, Istanbul, Turkey
    * Responsible for Collections Model Digital Transformation * Strategy management for all credit cycle, combining IA * traditional Channels * Assessment of Collections Technology Best in class boost performance and efficiency * Manage multi-channel and multi-skill team ( * 300 HC) * Optimization of resource in strategic planning aligned with business objetives
  • servyvalor.com
    Collections Manager
    Citi Jun 15 - Aug 16 · 1 yr 2 mos
    New York, New York, United States
    * Responsible for early delinquency ( -5 Dpd to 90 Dpd) Consumer Portfolio Collection Stage ( Credit Card, Mortgage, Personal Loans, SMB and others) * Lead a +100 employees team with two levels ( Team Leaders, Collectors and support functions) * Strategy execution using different channels available ( Digital + phone + doorknockers) with Aspect Dialer and Manual Collections. * Daily portfolio performance reviews with Risk Management for rapid change and actions plans executed timely. * Hiring process of different levels in accordance with capacity Plan * Development & motivation of high performance team * Establish robust and manage assessment of core processes

Luis Chacon Education

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Frequently Asked Questions about Luis Chacon

What company does Luis Chacon work for?

Luis Chacon works for Servyvalor

What is Luis Chacon's role in his/her workplace?

Luis Chacon's role in his/her workplace is Collections Strategy Consultant.

Which industry does Luis Chacon work in currently?

Luis Chacon works in the industry Telecommunications.

What is Luis Chacon's email address?

Luis Chacon's email address is lchac182@hotmail.com

What schools did Luis Chacon attend?

Luis Chacon attended Universidad Centroamericana José Simeón Cañas, Universidad Centroamericana José Simeón Cañas. Universidad Nebrija, Universidad Nebrija. National Institute Of Bank Management, National Institute Of Bank Management. Universidad Centroamericana José Simeón Cañas, Universidad Centroamericana José Simeón Cañas. Universidad Centroamericana José Simeón Cañas, Universidad Centroamericana José Simeón Cañas. and Universidad Centroamericana José Simeón Cañas.

What are some of Luis Chacon's interests?

Luis Chacon has interests in Social Services, Social Services. Economic Empowerment, Economic Empowerment. Politics, Politics. Education, Education. and Poverty Alleviation.

Who are Luis Chacon's peers at other companies?

Luis Chacon's peers at other companies are Daniele Cirone, Iman Yacin, Amar Muppalla, Leia Haley, Miguel Noboa, and Linda Stocker. and Samuel Sousa. Luis Chacon's peers at other companies are Daniele Cirone, Iman Yacin, Amar Muppalla, Leia Haley, Miguel Noboa, and Linda Stocker. and Samuel Sousa.