Lucas Bakker

Lucas Bakker Email and Phone Number

Operations Leader Dedicated To Enhancing Products Through Data-Driven Problem Solving And Cross Functional Collaboration. @ GridHawk LLC
merrillville, indiana, united states

Lucas Bakker's Contact Details

Lucas Bakker personal email

n/a

Lucas Bakker's Current Company Details

gridhawk.com

Gridhawk Llc

Operations Leader Dedicated To Enhancing Products Through Data-Driven Problem Solving And Cross Functional Collaboration.
merrillville, indiana, united states
Website:
gridhawk.com

Lucas Bakker Work Experience Details

  • gridhawk.com
    Project Manager
    Gridhawk Llc ['Nov 2023', 'Present']
    Indiana, United States
  • gridhawk.com
    Field Services Supervisor
    Dycom Industries, Inc ['Dec 2019', 'Jun 2023']
    • Managed a dynamic team of 10 employees, orchestrating day-to-day field operations and producing workflow enhancements that drove a significant increase in efficiency.• Spearheaded process improvements, resulting in streamlined activities that contributed $2M in additional revenue.• Pioneered and executed a comprehensive data clean-up initiative, meticulously reconciling data across 30K+ records, elevating data accuracy and integrity.• Orchestrated collaborative team call, strategically communicating targeted enhancements to key stakeholders to satisfy evolving customer requirements.• Partnered with internal data analytics team to strategize, design, and establish a comprehensive report library utilizing PowerBi to help end users identify data gaps.• Provided regular reports and updates on operations to corporate management and subsidiary management.• Assessed customer contracts and M&P documents to ensure strict adherence to established requirements.• Served as the system owner of an internal software application, ensuring seamless operation and resolving any issues.
  • gridhawk.com
    Field Services Analyst
    Dycom Industries, Inc ['Dec 2018', 'Dec 2019']
    Palm Beach Gardens, Florida, United States
    • Hosted weekly calls to identify and address outstanding data issues, enabling approved invoice opportunities of over $8M in revenue.• Supported the development of features and enhancement requests for field operations, utilizing Agile methodology and Jira for digital product delivery.• Lead user training sessions for field operations software programs, ensuring seamless adoption and usage by over 500 employees.• Created, implemented, and maintained training materials such as comprehensive guides, video modules, data integrity guidance, process explanation, reporting, and troubleshooting documentation.• Conducted user acceptance testing for application releases, ensuring smooth implementation and seamless operations.
  • gridhawk.com
    Regional Account Manager
    Granite Telecommunications 2017 - 2018 · 1 yr
    West Palm Beach, Florida Area
    • Researched and vetted potential new prospects to convert leads into opportunities• Gathered company intel to strategically establish relationships with organizations• Responsible for selling advanced data services such as MPLS, VPN, VOIP, SIP Trunking, Cloud-based PBX, HPBX, Mobility, SD-WAN, M2M, Data Circuits, Dedicated Internet Access along with POTS and local & long-distance telephone services• Maintained consistent sales funnel and pipeline• Created customized sales proposals after identifying prospect needs• Schedule introduction calls with prospects to provide high-level overview of benefits and efficiencies of services• Served as liaison between clients and solution engineers• Completed 60-100 cold calls daily• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions• Identified new business opportunities through cold calling, networking, marketing, and prospective database leads using Salesforce as CRM• Utilized customer relationship management systems to document client interactions
  • gridhawk.com
    Student
    Elon University ['Aug 2013', 'May 2015']
    Elon, North Carolina.
  • gridhawk.com
    Assistant Director Of Event Management And Facilities For Athletics Intern
    Elon University ['Jun 2014', 'Aug 2014']
    Elon University Athletic Department
    Primary duties and responsibilities - Assist in the management of essential care and maintenance of Athletic Facilities. Assist in the setting up and preparing for each Summer Camp event and Phoenix Club events. Assist with after hours and weekend emergency calls involving Athletic Facility’s needs.
  • gridhawk.com
    Student
    North Iowa Area Community College ['Aug 2011', 'Mar 2013']
    Mason City, Iowa.
    Junior college, attended for 2 years.

Lucas Bakker Education Details

  • gridhawk.com
    Elon University
    Senior 2013 - 2015

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What company does Lucas Bakker work for?

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What schools did Lucas Bakker attend?

Lucas Bakker attended Elon University .

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