Full outlet operations• Store In-Charge- Provide excellent service with company SOP.- Handling customer feedback & complaints- Construct and serve Bubble Tea for consumers.• Cashiering duties- Cash flow management- Updating & managing of POS System- Updating & managing of Delivery System (GrabFood & FoodPanda)• Kitchen duties- Brewing of teas & cooking of pearls to ensure freshness of products for our consumers.- Preparation of miscellaneous such as… Show more Full outlet operations• Store In-Charge- Provide excellent service with company SOP.- Handling customer feedback & complaints- Construct and serve Bubble Tea for consumers.• Cashiering duties- Cash flow management- Updating & managing of POS System- Updating & managing of Delivery System (GrabFood & FoodPanda)• Kitchen duties- Brewing of teas & cooking of pearls to ensure freshness of products for our consumers.- Preparation of miscellaneous such as Brown Sugar, Burnt Caramel, Egglet batter, etc.• Stock Management- Manage requisitions & monitor expiry dates of items to ensure freshness & safe for consumption.• Employee Development- Lead and guide new full-timers and part-timers on day-to-day operations- Resolve workplace conflict between colleagues. Show less

Ensure food is delivered punctually and safelyPositive attitude and high professionalismStrong map reading skills and ability to follow directions to customer premises

Lead a rotational team of 4 personnel Ensured safety and maintained professionalism of team members Provided call to action when presented with unforeseen situations Built good rapport with commuters through attending to their needs High-key deployments such as Trump-Kim Summit, National Day Parade & Formula 1