Reporting to the Executive Director, managed a Project Management Office (PMO) with a $1million budget and over 20 strategic projects. Direct reports included Project Managers, Project Coordinator and MBA Student InternsResponsible for completing business cases and project plans, assigning appropriate project resources, and reporting out to senior executiveEnsured all projects (regional and provincial) were delivered on time and on budget by working directly with stakeholders, operations and medical executives, and vendors Show less

Calculated the ROI on a new system purchase by conducting interviews with several stakeholders, analyzing and assessing benefits and writing a cost/benefit analysis report Determined turnaround times at different hospital sites by analyzing and preparing complex data within Access and Excel Increased the efficiencies and improved productivity of a clerical function within a business group by proposing ideas for restructuring work flow in a LEAN project

Achieved sales growth quarterly by identifying new business, passing qualified leads to external sales team, following up directly with prospects in assigned territory and making arrangements for product testing Ensured market penetration of a specialized product line by taking on additional responsibilities and training and by attending an annual vendor show and site visits with prospective customers Created long term competitive strategies for developing business with large and small biotech companies and academic institutions in the South Central US Show less

Increased case worker and program effectiveness by administering specialized interest and aptitude assessments, and created individual profiles based on client behavior, response to testing and overall impressions Maintained a comfortable environment for both clients and other staff by effectively resolving issues, communicating policies and promoting good behavior Ensured efficient operations and service delivery by courteously engaging with clients and providing on-going guidance as needed Show less