Kristen Hohl Email & Phone Number

Walnut Creek, California, United States

Develop and maintain consumers Annual, Semi-annual, and Quarterly Individual Program Plans (IPP)'s, and/or Individual Service Plans (ISP)’s. Strategize with multidisciplinary teams such as, North Bay Regional Center, IHSS, Section 8, Social Security Administration (SSI), AFDC, WIC, Calfresh, Department of Rehabilitation, SBC Deaf and Disabled Services, MediCal, and Quality Assurance Audits to provide comprehensive and continuous consumer support in maintaining supportive living principles and individual behavior strategies aligned with curriculum standards. Maintain a 24-hour immediate on-site response utilizing Special Incident Reports (SIR)'s, Incident Report Assessments, and Injury & Illness Prevention Programs. Pro-actively supervise and train Supportive Living Staff utilizing, constructive feedback, corrective action, and corresponding documentation on implementing consumers Behavioral Support Plans (BSP)’s, home maintenance procedures, documentation, and reports. Coordinate schedules, educational guidance, maintain case file management, and accurate progress documentation for electronic billing and data.

American Canyon, California, United States

Supervise, train, develop, and delegate Community Living Instructors (CLI)’s, Direct Service Providers (DSP)’s, and Residential Vendor's. Educate staff in supported living principles and individual behavior strategies aligned with curriculum standards pro-actively utilizing constructive feedback, corrective action, and corresponding documentation on teamwork, documentation, reporting, consumers Behavior Support Plans (BSP)’s, and home maintenance procedures. Delegate immediate on-site response in emergencies utilizing Special Incident Reports (SIR)'s. Create, maintain, and review administrative reports such as, Individual Program Plans (IPP)'s, Annual, Semi-annual, Quarterly Individual Service Plans (ISP)’s, IHSS, Section 8, Quality Assurance Audits, Incident Report Assessments, and Injury/Illness Prevention Programs to maximize company financial budgetary guidelines adhering to Regional Center requirements. Communicate and participate in Individual Program Plans (IPP)'s, interim meetings, Regional Center audits/IHSS interviews, and conferences as an AA leader/liaison for consumers with Regional Center representatives, Parents/Conservators, and auditors to reinforce implementation of their Individual Service Plans (ISP)'s goals.

Fairfield, California, United States

Promote mental health services utilizing interventions such as, Motivational Interviewing (MI), visualization, safety plans, crisis prevention, substance abuse, and relapse prevention/education. Service recipient rights by formulating Client Treatment Plans (CSP)’s to provide comprehensive, and continuous enhancement/maintenance in coping skills development, psychiatric medication management, improvement of daily living skills; personal hygiene/grooming, maintaining personal clothing/belongings, nutritional planning/preparation, socialization, personal boundaries, financial budgeting/management, and communication skills. Develop and maintain clinical relationships with recipients to promote self-advocacy and education. Evaluate, interview, and educate clientele upon regulations and requirements to determine their necessity of entitlement benefits including strategizing with multidisciplinary teams in obtaining the benefits such as, educational financial assistance (FASFA), IHSS, Section 8, Social Security Administration (SSI), AFDC, WIC, Calfresh, Department of Rehabilitation, and MediCal. Maintain 67% of productivity level of services. Coordinate schedules, provide and promote educational guidance, maintain case file management, accurate progress documentation for electronic Medi-Cal billing, and data entry.

Fairfield, California, United States

Promote mental health services utilizing interventions such as, Motivational Interviewing (MI), visualization, safety plans, crisis prevention, substance abuse, and relapse prevention/education. Service recipient rights by formulating Client Treatment Plans (CSP)’s to provide comprehensive, and continuous enhancement/maintenance in coping skills development, psychiatric medication management, improvement of daily living skills; personal hygiene/grooming, maintaining personal clothing/belongings, nutritional planning/preparation, socialization, personal boundaries, financial budgeting/management, and communication skills. Develop and maintain clinical relationships with recipients to promote self-advocacy and education. Evaluate, interview, and educate clientele upon regulations and requirements to determine their necessity of entitlement benefits including strategizing with multidisciplinary teams in obtaining the benefits such as, educational financial assistance (FASFA), IHSS, Section 8, Social Security Administration (SSI), AFDC, WIC, Calfresh, Department of Rehabilitation, and MediCal. Maintain 67% of productivity level of services. Coordinate schedules, provide and promote educational guidance, maintain case file management, accurate progress documentation for electronic Avatar billing, and data entry.

San Rafael, California, United States

Supervise, oversee, and train Direct Service Providers (DSP)’s in promoting community integration directly for adults with Dual Diagnoses (DD); of intellectual or developmental disabilities. Formulate, impliment, and utilize Individual Service Plans (ISP)’s, Special Incident Reports (SIR)’s, Person Centered Thinking, and maintain documentation of progress notes. Promote recipients self-advocacy, and developmental growth of interpersonal relationships with IHSS, Residential Vendors, Parents/Conservators, and North Bay Regional Center representatives. Provide educational guidance in the development of Individual Service Plans (ISP)’s goals. Promote improvement in self-sufficiency of daily living skills; personal hygiene/grooming, care of clothing/belongings, socialization, nutritional planning/preparation, financial budgeting, and management. Service recipient rights, coordinate schedules, and activities, case file management, medication administration, and data entry.

American Canyon, California, United States

Provide menu suggestions, and accurate entry of orders to ensure a high quality of customer service is maintained. Coordinate with staff to apply a positive suggestive sales approach to guide guests in an accommodating manner, directly with quarterdeck partners and/or sponsors to ensure time management standards including promotion and upward sales goals are met. Provide and maintain cleanliness including waste and limitation costs. Follow all cash handling policies and procedures, process payments, consolidate service and increase turns. Ability to quickly adapt to a fast-paced environment and flexibility demand of the restaurant industry including multitasking. Clear, oral and verbal communication. Memory retention, customer satisfaction and relations including conflict resolution, promoting positive language, negotiation and persuasion skills. Knowledge of POS System Micros, Microsoft Word and PowerPoint. Server and cash tending skills including financial management.

Associate Of Arts - Aa, Communication And Media Studies, Sophmore

Relevant Coursework: Media Communication, Written, Oral & Interpersonal Communications, Communication Theory, Small Group Communication.

Pharmacy Technician Certification, Pharmacology, Graduate

Relevant Coursework: Medical & Pharmacological Terminology, Law & Ethics, Policies & Protocols, Drug Information Requests, Receiving &.

High School Diploma, General Education, Graduate