Kirsty Duggan Email & Phone Number

Provide comprehensive support to dentists in delivering high-quality patient care and treatment, ensuring a positive customer experienceManage patient outreach through both inbound and outbound calls, demonstrating excellent communication and customer service skillsSchedule appointments and follow up with patients, maintaining a friendly and professional demeanor to build long-term relationshipsAssist in recruiting and onboarding new dental staff, including conducting initial screenings and orientationsEducate patients on proper dental hygiene and post-treatment care, showcasing strong interpersonal and instructional abilitiesHandle patient inquiries and concerns with empathy and efficiency, contributing to high patient satisfaction ratesCollaborate with the dental team to streamline office procedures and improve overall patient experienceMaintain accurate patient records and assist in managing the clinic's database, demonstrating attention to detail and organizational skills

Provide crucial support to children and young people in very stressful and challenging circumstances, demonstrating exceptional care and understandingEnsure strict adherence to all policies and procedures, conducting thorough risk assessments and developing individualized care plans to meet each child's specific needsExhibit strong decision-making skills and resilience under pressure, receiving commendations for performance in high-stakes situations involving children at riskCommunicate effectively with children of all ages and backgrounds, tailoring approach to those requiring extra support or assistanceMaintain an approachable, fair, and trustworthy demeanor, fostering a safe and supportive environment for children in careAssist in the recruitment and onboarding of new care staff, leveraging interpersonal skills to identify candidates suited for the demanding yet rewarding nature of the roleEducate and guide young people in developing essential life skills, supporting their journey towards independence and positive outcomesHandle sensitive situations and concerns with empathy and professionalism, contributing to high standards of care and supportCollaborate with multidisciplinary teams to ensure comprehensive care and support for each childDemonstrate adaptability in working with children from diverse backgrounds and abilities, helping them overcome challenges and achieve personal growth

Conducted cold outreach to potential sellers, demonstrating strong communication and persuasion skillsManaged the onboarding process for new sellers, ensuring a smooth transition onto the platformOversaw the company's social media presence, creating engaging content and interacting with the audienceDeveloped and maintained relationships with sellers, providing ongoing support and addressing concernsCollaborated with the team to improve seller acquisition and retention strategiesUtilized various digital tools and platforms to streamline outreach and onboarding processesContributed to the growth of the marketplace by consistently expanding the seller base

Provided exceptional customer service in a fast-paced, often stressful environment, consistently maintaining a calm and focused demeanorDemonstrated versatility by working effectively both as part of a team and independentlyDelivered highly professional and efficient service, prioritizing customer satisfaction at all timesExhibited strong time management skills, ensuring punctuality and swift response to customer needsCommunicated with customers in a confident, trustworthy, and discreet manner, building rapport and trustHandled sensitive customer information and inquiries with utmost confidentiality and careAdapted quickly to changing priorities and high-pressure situations while maintaining service qualityCollaborated with team members to resolve complex customer issues and improve service processesConsistently met or exceeded performance metrics and customer satisfaction goalsDeveloped strong problem-solving skills to address diverse customer concerns efficiently

I enjoyed working as part of a busy team, playing my part in making the service for customers memorable and enjoyable. The pace of work was fast, changing and dynamic, with many new challenges being faced each day. The role at times provided me with the opportunity to learn new skills and gain further experience, whilst supporting customers.

Nvq Level 3 In Residential Childcare, Pass

Natonial Diploma In Fashion And Textile Design, Fashion And Textiles

Gcse, Gcse'S In 8 Subjects Grade A* - C Including Maths And English