A highly motivated and versatile professional with extensive knowledge in risk management, people management, customer satisfaction and the financial services industry. Excellent ability to motivate staff through positive engagement in a culture of collaboration, teamwork, accountability, fairness & respect as well as individual performance; experience in building teams leading through change in business management processes. Ability to successfully engage in complex negotiations at senior level with all business stakeholders including senior executive management teams. Able to deliver high quality outcomes on time within budget. Proven track record of achieving goals whilst maintaining an excellent level of compliance standards.