Daily, I manage carriers/clerks directly in mail distribution, delivery/collection, and window service activities; including the implementation/administration of approved programs. I prepare, submit, and administer a moderate-size operating budget. I train new employees to ensure quality service I manage the implementation/administration of proper safeguards for the welfare of customers/employees ensuring quality service and security of the mail. I personally handle window transactions and… Show more Daily, I manage carriers/clerks directly in mail distribution, delivery/collection, and window service activities; including the implementation/administration of approved programs. I prepare, submit, and administer a moderate-size operating budget. I train new employees to ensure quality service I manage the implementation/administration of proper safeguards for the welfare of customers/employees ensuring quality service and security of the mail. I personally handle window transactions and perform distribution tasks as workload requires; having regular contact with postal customers. I exercise normal protective care of moderate-size stock of accountable paper, a small building, building and office equipment, supplies, and vehicles for subordinate offices.I also exercise safety of self and others, emphasizing/ensuring employee compliance with established safety policy/procedures. Show less

In this position, I managed approximately 28 employees, with a focus on budgeting, scheduling, customer service, employee relations, data collection, and finance.

sorting and delivering mail: customer service